business logo of Ross-Simons

Ross-SimonsReviews 13,053

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,356
shipping
50
quality
11,506
This company responds to reviews on average within 2 days

Instant Feedback

61,170 reviews
Arkansas
1 review
0 helpful votes
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Gift for daughter
May 19, 2022

I ordered these for my daughter and she said she loved them.

Date of experience: May 19, 2022
Maryland
1 review
0 helpful votes
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Ok stone is quite cloudy
May 19, 2022

Average product emerald stone is too mate and with little shine or clarity

Date of experience: May 19, 2022
Utah
1 review
0 helpful votes
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Satisfied
May 19, 2022

Fast and efficient. A lot to choose from. Good prices

Date of experience: May 19, 2022
Connecticut
1 review
0 helpful votes
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Beautiful rings!
May 19, 2022

I have been looking for anniversary rings to pair with my wedding band for a long time. I found exactly what I wanted, at a price I was willing to pay. These rings are beautiful. So much sparkle... So many compliments. Delivery was a week after I placed my order. I love these rings!

Date of experience: May 19, 2022
New Jersey
1 review
0 helpful votes
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Easy! No problems like some other websites. You have an easy ordering process. Thank you!

Date of experience: May 19, 2022
Virginia
1 review
0 helpful votes
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Found exactly what i was looking for right away. I wish the earrings were a little bigger.

Date of experience: May 19, 2022
Virginia
1 review
0 helpful votes
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Love my ring!
May 19, 2022

My husband bought my engagement ring from Ross Simons and so we have loved your jewelry ever since. I wanted to get another "everyday" ring to wear with my wedding band and I love the one I chose from R-S; it is simple, elegant and was a great price.

Date of experience: May 19, 2022
California
1 review
0 helpful votes
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A lil sad
June 18, 2022

I am missing a stone It's tiny but I saw it is not there. Also the color is not as bright as the It's but it is still very pretty

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2022
Barbara J. — Ross-Simons Rep
over a year old

This is not the experience we want for our customers and certainly not normal. We have requested our inventory be inspected to ensure this is not an issue going forward. We have reached out to help with an exchange or refund.

North Carolina
1 review
0 helpful votes
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Jewelry
May 19, 2022

I enjoy the items I ordered and those I gave as gifts were also enjoyed. The pieces look as identified in the catalog and online.

Date of experience: May 19, 2022
New Jersey
1 review
0 helpful votes
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Easy. Comfortable and Quick
May 19, 2022

Easy. Comfortable and Quick.My lady friend loves the necklace

Date of experience: May 19, 2022
Florida
1 review
0 helpful votes
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So happy
May 19, 2022

Great shopping experience lovely items. Came really quick too

Date of experience: May 19, 2022
New Jersey
1 review
0 helpful votes
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Great, quick, easy..
May 19, 2022

Great, quick, easy. Loads of options! Wish your bracelets came in smaller size though spend a fortune having them shortened for my tiny wrists..

Date of experience: May 19, 2022
California
1 review
0 helpful votes
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Best Value!
May 19, 2022

Great selection-something for everyone-good quality-great service-thank you!

Date of experience: May 19, 2022
Pennsylvania
1 review
0 helpful votes
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Satisfied
May 19, 2022

Very, very easy to place an order to place. No, issues.

Date of experience: May 19, 2022
Wisconsin
1 review
0 helpful votes
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Pearl perfect
May 19, 2022

The tahitian pearl earrings are perfect with my matching necklace, with a little sparkle. The white pearl and diamond earrings are stunning! I'll be wearing them to my daughters wedding.

Date of experience: May 19, 2022
Arkansas
1 review
0 helpful votes
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Happy
May 19, 2022

Excellent. Very pleased with bracelet that I ordered.

Date of experience: May 19, 2022
District of Columbia
1 review
0 helpful votes
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Love my earrings.
May 19, 2022

Quick delivery and great quality earrings. I had watched the price of these gold earrings and they went on sale at a great price.

Date of experience: May 19, 2022
Pennsylvania
1 review
0 helpful votes
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Products
May 18, 2022

Love it! Everything is so nice! Thank you so very much

Date of experience: May 18, 2022
Arizona
1 review
0 helpful votes
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Love the selection
Overall very satisfied
Did return one item out of 30+ purchased

Date of experience: May 18, 2022
New York
1 review
0 helpful votes
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Birthday gift
May 18, 2022

Wife saw it, liked it and it was ordered. Honestly size 6 availability would have been great but we will get it sized.

Date of experience: May 18, 2022