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Ross-SimonsReviews 13,047

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,356
shipping
50
quality
11,500
This company responds to reviews on average within 2 days

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61,154 reviews
Rhode Island
1 review
0 helpful votes
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5 out of 5 stars!
August 8, 2025

The anklet was very cute and detailed, but it can cut your ankle if worn while you are sleeping. I still love it though, I just need to remember to take it off nightly.

Date of experience: July 29, 2025
Michigan
1 review
0 helpful votes
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Love it!
August 8, 2025

The jewelry pieces I ordered are simply beautiful and just what I was looking for
The ordering process is simple and quick, delivery was quick and the items were beautifully packaged..

Date of experience: July 29, 2025
Illinois
1 review
0 helpful votes
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More beautiful than in the picture
August 8, 2025

Satisfied with everything I bought from you, great price and beautiful stuff

Date of experience: July 29, 2025
Florida
1 review
0 helpful votes
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Ross-Simons has it all
August 8, 2025

Ross-Simons has the selection and the quality you are looking for in the perfect gift!

Date of experience: July 29, 2025
Missouri
1 review
0 helpful votes
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Pleased with the purchase
August 8, 2025
Updated review

Pleased with my experience / shipping a little long but the product is very nice

Date of experience: July 29, 2025

Thank you love it
July 28, 2025
Previous review

Thank you love it

Date of experience: July 18, 2025
Nevada
1 review
0 helpful votes
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Blue Topaz Scrollwork Ring
August 8, 2025
Updated review

No issues - item description as described - beautiful blue topaz stone.

Date of experience: July 29, 2025

18kt gold vermeil V-Hoop Earrings
May 10, 2025
Previous review

This item is not user friendly. I don't care for them and plan to return this item.

Date of experience: April 30, 2025
Pennsylvania
1 review
0 helpful votes
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Poodle Necklace/Pin
August 8, 2025
Updated review

I purchased this for someone else who asked me to order it for him because he wanted to give it to his wife and was afraid she'd find out he ordered it if he did it on his own computer - so it wasn't for me. However, I did see it and it was very pretty.

Date of experience: July 22, 2025

A friend asked me to order this for his wife using...
July 26, 2025
Previous review

A friend asked me to order this for his wife using my computer because it is a birthday gift (they have a standard poodle) - and he doesn't want to risk her finding out that he bought it for her.

Date of experience: July 16, 2025
South Carolina
1 review
0 helpful votes
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Lovely Ring
August 8, 2025

Lovely ring, just as described in photos. Easy shopping experience.

Date of experience: July 29, 2025
Virginia
1 review
0 helpful votes
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Shipping took way too long
August 8, 2025

Not good No issues were resolved or able to be explained. No staifacrion on the way shipping was handled. Snail mail or Amazon do a better service No solution was offered to make this whole ordeal better

Date of experience: July 29, 2025
Barbara J. — Ross-Simons Rep
2 hours ago

It is never our intention for your package to be delayed, and we’re truly sorry for any inconvenience this may have caused. The order was shipped with sufficient time to arrive on schedule via UPS. Unfortunately, due to unforeseen circumstances on UPS’s end, the delivery was delayed. As soon as we became aware of the issue, a tracer was filed immediately, and we worked with UPS to ensure the package was located and delivered as quickly as possible. A member of our team is reaching out privately.

Illinois
1 review
0 helpful votes
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Good and quick service.
August 8, 2025
Updated review

I am very impressed by how quickly items ship. The quality of items is average.

Date of experience: July 29, 2025

Problems with signing in
May 14, 2025
Previous review

Problems with signing in

Date of experience: May 4, 2025
West Virginia
1 review
0 helpful votes
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Love my purchase
August 8, 2025

Although R-S omitted the apartment number in the shipping address which caused my purchase to be delivered to the incorrect apartment, with the assistance of the post office it was found and finally delivered yesterday. I love both items I purchased which were gold hoop earrings and the magnetic fasteners for my necklaces.

Date of experience: July 29, 2025
New Jersey
1 review
0 helpful votes
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It's pretty and delicate but had already knotted during shipping. Was able to unknot with a couple of pins but be careful. Good price for real gold chain.

Date of experience: July 29, 2025
Pennsylvania
1 review
0 helpful votes
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Good buying experience.
August 8, 2025

Ross-Simmons is easy to use, high quality, jewelry site. Items are thoroughly described and well pictured in various settings and from different angles. Shipping is efficient and prompt.

Date of experience: July 29, 2025
Alabama
1 review
0 helpful votes
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Love my new earrings
August 8, 2025
Updated review

I've been looking for earrings that don't have a back for a long time because my ears are sensitive. I have to wear 14k gold. I found my 14kt Yellow Gold Long Teardrop Earrings and they look so good. They don't irritate my ears and I can sleep in them. I love them.

Date of experience: July 29, 2025

I have shopped her before and it's easy and beautiful...
July 28, 2025
Previous review

I have shopped her before and it's easy and beautiful jewelry

Date of experience: July 18, 2025
California
1 review
0 helpful votes
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Awesome gift.
August 8, 2025

Customer service online was smooth and delivery was right on time.

Date of experience: July 29, 2025
Maine
1 review
0 helpful votes
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Great Experience
August 8, 2025

Received order early, no issues. I am enjoying my new ring. Looking forward to future purchases.

Date of experience: July 29, 2025
Michigan
1 review
0 helpful votes
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Amethyst ring
August 8, 2025

Purchasing this ring was easy start to finish, there were no issues.

Date of experience: July 29, 2025
Georgia
1 review
0 helpful votes
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Earrings review
August 8, 2025
Updated review

My shopping experience with Ross Simons is always awesome, but I was just disappointed with this particular purchase.

Date of experience: July 15, 2025

Have purchased many jewelry for many years from Ross...
July 28, 2025
Previous review

Have purchased many jewelry for many years from Ross Simons! Love everything I have purchased! Thank you!

Date of experience: July 18, 2025
Texas
1 review
0 helpful votes
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Sparkling
August 8, 2025
Updated review

Workmanship and price are great. Keep announcing sale items.

Date of experience: July 29, 2025

Beautiful jewelry and workmanship
July 28, 2025
Previous review

Beautiful jewelry and workmanship.

Date of experience: July 18, 2025
Massachusetts
1 review
0 helpful votes
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Real 3-Dimensional Wave Ring
August 7, 2025

I had a silver wave ring much like this one but with the waves just a little larger, and I lost a long time ago. I wanted one in gold but didn't go for the 2-dimensional wave rings. When I saw this gold-over-silver wave ring, I knew it was the one. Beautiful!

Date of experience: July 29, 2025