From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I ordered 3 anklets a few days ago. I received my order yesterday but one anklet was missing. I called Customer Service today and they were very helpful and will be sending me the third anklet.
Online order was problem free, and received earrings looked just like the ad
Excellent products and value and fast and safe deliveries
Very user friendly! Thanks
Product exactly like photo!
The birthday gift to my sister was delayed for some reason, but once finally arrived- she loves the beautiful anklet! And appreciate the website being user friendly, easy to navigate and understand - thank you.
Both rings were too small to wear. I am exchanging them and choosing the next size up. The Bali style ring was slightly smaller than a true size 7. The swirly ring was so wide, it needed to be a size larger due to its width.
Easy to order and delivered on time, great quality and color
Was just browsing online and saw a unique pair of earrings. They were on sale, the price was SO affordable and I had to have them.
Ordered and within a week had the product. Seamless process
Loved the choices available. Easy to order. Fast delivery.
Placed order for 2 day shipping. 7 days later- called and received a reimbursement for the expedited delivery fee. Earrings arrived - that is where the "meh" comes in. Just meh. Very light, fake looking. No pizazz at all. Returned same day. They received the return quicker than I received their product!
Easy process finding just the right gift for that special person. Great options for all tastes
Have been very pleased with quality of purchase and order placement. Website is user friendly.
Easy to order, difficult to check out! Order arrived on the day it was expected.
My delivery was on time and I was notified promptly.
Great--i wish I had the protection coverage last time. I snagged my chain and it broke. I ordered a new one and will get the other repaired. Love the chain
Our granddaughter was thrilled with the two necklaces. "They are so pretty and sparkle so".
Nice products and good prices. Love looking at the website
Great choices of products. This tall, unusual vase from the glass blowers
of Italy has cobalt blue markings. It will be perfect for tall flowers like gladioli.
The packaging was impressive, done with utmost care. The vase arrived much sooner than expected.
Great piece of jewelry to make my seaside 3 layered effect.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members