business logo of Ross-Simons

Ross-SimonsReviews 13,389

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,393
shipping
50
quality
11,849
This company responds to reviews on average within 2 days

Instant Feedback

62,159 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Victoria B.
Unfollow Victoria B.
Send Message
Share Review
Report Review

Beautiful jewelry at great prices
December 13, 2022

Great offer and easy to navigate site. So many beautiful things to choose from.

Date of experience: December 13, 2022
Wisconsin
1 review
2 helpful votes
Follow Jean H.
Unfollow Jean H.
Send Message
Share Review
Report Review

Too small.
January 11, 2023

The hugie clasp on the earrings was too small to fit through my daughter's ears. The diamonds miniscule and overall not woth the money!

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2022
Barbara J. — Ross-Simons Rep
over a year old

Thank you for your feedback. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online.

Texas
1 review
2 helpful votes
Follow ROBERT D.
Unfollow ROBERT D.
Send Message
Share Review
Report Review

Nonsense
December 12, 2022

More nonsense more nonsense more nonsense more nonsense

Date of experience: December 12, 2022
Florida
1 review
0 helpful votes
Follow Christine V.
Unfollow Christine V.
Send Message
Share Review
Report Review

Better than expected!
December 12, 2022

Great quality products and better than expected! I have already made another purchase!

Date of experience: December 12, 2022
Florida
1 review
0 helpful votes
Follow Linda O.
Unfollow Linda O.
Send Message
Share Review
Report Review

Exquisite designs.
December 11, 2022

Love the glass jewelry options. Many unique pieces to choose from. Great customer service. Thank you.

Date of experience: December 11, 2022
North Carolina
1 review
1 helpful vote
Follow Nancy D.
Unfollow Nancy D.
Send Message
Share Review
Report Review

Always satisfied
December 11, 2022

I always find the perfect gift at RS! Delivery was quick and the quality of the gift is great.

Date of experience: December 11, 2022
Pennsylvania
1 review
1 helpful vote
Follow Valeria G.
Unfollow Valeria G.
Send Message
Share Review
Report Review

Love at first sight
December 11, 2022

Always an excellent experience, fast service. So many beautiful things, always hard to select an item

Date of experience: December 11, 2022
North Carolina
1 review
0 helpful votes
Follow Evelynn B.
Unfollow Evelynn B.
Send Message
Share Review
Report Review

Got a good deal Beautiful gold necklace at a very good price.

Date of experience: December 11, 2022
Indiana
1 review
0 helpful votes
Follow H L.
Unfollow H L.
Send Message
Share Review
Report Review

Weak presentation
December 10, 2022

Previously purchased Emerald and Diamond pendant, then, last Christmas, the matching Emerald and Diamond ring. Both packaged in good taste jewelry boxes. This year's gift of matching Emerald and Diamond earrings were in plastic zip-lock baggies, then in small flannel bag. Would've preferred packaging a bit more fitting of their place in her collection, such as an earring presentation box. The earrings themselves are good matches and complements to the other pieces, so I am pleased with them.

Date of experience: December 10, 2022
Tennessee
1 review
0 helpful votes
Follow Sarah Y.
Unfollow Sarah Y.
Send Message
Share Review
Report Review

My experience
December 10, 2022

I have had a great experience so far, and the package arrived quickly.

Date of experience: December 10, 2022
Florida
1 review
0 helpful votes
Follow Thomas B.
Unfollow Thomas B.
Send Message
Share Review
Report Review

Perfect Gift
December 10, 2022

I have been looking for a golf bangle bracelet for a Christmas gift for my wife.
It is perfect.

Date of experience: December 10, 2022
California
1 review
0 helpful votes
Follow Reeta V.
Unfollow Reeta V.
Send Message
Share Review
Report Review

Superb!
December 10, 2022

Lovely Jewelry! The earrings are super cute From purchase to delivery, everything was smooth.
Thank you!

Date of experience: December 10, 2022
Illinois
1 review
0 helpful votes
Follow Raymond X.
Unfollow Raymond X.
Send Message
Share Review
Report Review

Necklace
December 10, 2022

Shipping timeframe was reasonable. Product looks good, waiting to see if wife likes Xmas gift.

Date of experience: December 10, 2022
Pennsylvania
2 reviews
0 helpful votes
Follow Renee F.
Unfollow Renee F.
Send Message
Share Review
Report Review

Love this ring
December 10, 2022
Updated review

You always have a good selection of jewelry, love everything I've bought

Date of experience: December 10, 2022

Love your jewelry, I have several pieces
May 6, 2022
Previous review

Love your jewelry, I have several pieces

Date of experience: May 6, 2022
Ohio
1 review
0 helpful votes
Follow Joyce K.
Unfollow Joyce K.
Send Message
Share Review
Report Review

Nice looking toe ring
December 10, 2022
Updated review

RS has a great selection of items. Good quality for the price of the item.
The only problem with this toe ring is that I am leary of adjusting it to fit my toe. It is made of gold so it has little "give", afraid it will crack. Unfortunately I will be returning it.

Date of experience: December 10, 2022

RS has a great selection of items. Good quality for...
November 29, 2022
Previous review

RS has a great selection of items. Good quality for the price of the item.

Date of experience: November 29, 2022
Minnesota
1 review
0 helpful votes
Follow Lynette M.
Unfollow Lynette M.
Send Message
Share Review
Report Review

Love this necklace. Arrived very prompt. The chain could be about 2" longer.

Date of experience: December 10, 2022
Nevada
3 reviews
1 helpful vote
Follow Dolores X.
Unfollow Dolores X.
Send Message
Share Review
Report Review

Gift ahopping
December 9, 2022

Could not have been easier. Had catalog. Enter item number and completed order.

Date of experience: December 9, 2022
Texas
1 review
0 helpful votes
Follow Alice G.
Unfollow Alice G.
Send Message
Share Review
Report Review

Present for niece
December 9, 2022

It was easy to find what I wanted just using the search bar.

Date of experience: December 9, 2022
Rhode Island
1 review
0 helpful votes
Follow Sharyn F.
Unfollow Sharyn F.
Send Message
Share Review
Report Review

Christmas Gift for Sister
December 9, 2022

Everything went well order was correct and on time

Date of experience: December 9, 2022
New York
1 review
0 helpful votes
Follow Anthony E.
Unfollow Anthony E.
Send Message
Share Review
Report Review

Great
December 8, 2022

It was an excellent experience, all things considered.

Date of experience: December 8, 2022