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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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All lovely. On time. The ring and necklace just as described and the photos were accurate.
Have shopped at Ross-Simons for years, always a pleasure
The pearls were larger than I anticipated. Still a lovely necklace.
Found my birthstone rings, there were so many to choose from, I decided to buy three! Ordering & delivery couldnt have been easier & customer service was wonderful with an earlier return, they made everything very easy. Would order from again
Love the cross necklace I bought. It's beautiful. It would be perfect if the clasp is bigger - too small for even my medium-sized fingers.
Love this company and their well organized website ‼
The ring is beautiful! Thank you Ross SImons for making a 14 k gold ring available at a price a retired person could afford. I have already received many compliments!
The process was quick and convenient. I'm grateful that there are multiple purchase options. It is the best way to make big purchases possible.
I bought my mom's new dog a Pearl necklace! It's adorable and nicely made.
I wanted to use affirm, but it wasn't listed as an option after I was qualified
It was time to seek this set, due to a lost wedding band and didn't want to lose her engagement ring. She has memory issues but really loves this set and will no longer have "empty ugly hands" (her words, not ours). My only comment is wish you carried size 4 and half sizes! She's really a 4.5 (had to buy 5) and I'm a 3.75 ring finger!
For the most part, I have been happy with my purchases from Ross-Simons, but I have had to return the last few items due to poor quality. A stone fell out of a ring I ordered, then I received a gemstone ring that was poorly cut, and finally I received a pair of gemstone earrings in which its stones' color and quality did not look at all like the pictures on the website. I think the online pictures should more accurately reflect what the pieces look like in reality, otherwise it's misleading and leads to customer disappointment.
Immediately asked for a refund on an order after hitting submit order (submitting request to customer service by email less than 10 seconds after I submitted the order). According to the website orders can be canceled if they have not shipped. My order had certainly not shipped ten seconds after the order was submitted, but customer service denied my cancellation request. The product I received is nice and I plan to keep it to avoid having to go through the return process, but I was frustrated by this inconsistency with the information on the website and my experience.
Overall experience very good. The bracelet was a disappointment. Light weight and flimsy. Earrings were GREAT!
Just fine, the rings are perfect. I saw what I wanted so I bought them.
The shipping speed was adequate and the process was fine. However, I didn't even have my ring a week before one of the stones popped out. I looked down at it and it was gone. I have other rings with similar stones from other places that I have worn for years In all types of situations and have never had a problem. It's no longer wearable and in less than a week.
It's so easy to shop with Ross Simons. Their products are high quality. I'm always happy with my purchases!
The necklace I bought shipped very quickly and was nicely packaged. It was bigger than I expected, but that's just because I'm bad at measurements. I like it a lot and will wear it.
Ring feels too thick on my short, stubby fingers. Will be returning it and maybe purchasing another.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.