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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I will recommend Toss-Simmons to others for shopping for excellent jewelry purchases.
Very easy shopping experience. And very pleased with the item.
I Purchased this lovely board as a decorative piece in my kitchen. It's beautifully painted and has a high sheen. I love it and think it makes a wonderful addition. It's beautiful and I'm very pleased.
I purchased a necklace as a birthday gift for my sister. I was very pleased with the necklace when it arrived and with everything having to do with the purchase
Love the magnetic attachments but the butterfly earring backings did not work on any earrings I own. Returned the whole order. Thank you anyway.
I looked at these earrings for a while before buying them. I love lapis and I like the way these earrings are made. They compliment my style.
Great. I have purchased many pieces from your Company and have enjoyed all of them. The only little problem I have ever had was with the 7inch I think it was called "wheat" silver bracelet. A piece of the woven middle broke and I had to pull it out and it left a minor space but I keep wearing it anyway. I was a little under the weather when I received my latest purchase but opened it just a little while ago. You have brightened up my day! The bracelet looks stunning with my PJs.
Always easy to order. Many lovely pieces to choose from.
Good good good good good good good good good good good
The jewelry I have bought and received is excellent quality and I shall continue to be a customer
The earrings are beautiful…but a little bit for me.
I was looking for a specific setting with excellent quality. I found it at Ross Simons. It was sent out right away and I couldn't be more pleased.
Thanks.
Very pleased with the jewelry. Quick and efficient service. No complaints.
Easy to navigate website and quality affordable products. RS is always a go to for my jewelry purchases.
I purchased a Ruby and pearl necklace and earrings, Ruby and diamond bracelet and ring. They arrived promptly. They were not what I expected. The quality of the stones would barely pass as costume jewelry. I reached out to CS, and returned the product for a refund minus shipping. The refund was received.
Ordered 3 pair of earrings that were on clearance. The sterling silver hoop earrings were surprisingly bigger than I thought. The description prior to ordering didn't specify how many inches they were. They're about 2 inch long, oval style. A bit disappointed. I'm looking for a deal on about an inch in good quality pair of hoop earrings, preferably 14kt gold. May give them to one of my daughters. The other 2 pair earrings I ordered, I'm satisfied with.
Love my bracelet but I find this magnetic closure extension come apart easily and my long necklaces always stick to it. If I doing something with metal around I'm afraid I'm going to loose the bracelet because the magnets will come apart. I'll likely go to my local jeweler and have them add a completely different clasp that will not come apart to this degree.
Normally, I am very satisfied with my purchases from Ross Simons, however when I recently received my 14kt gold Murano glass bead necklace, it was simply thrown into a jewelry bag which upon opening revealed a knotted mess that I could not unravel. I called customer service and they sent me return postage. I sent it back and am awaiting a replacement, hopefully not knotted!
Thank you for your feedback and loyalty to Ross-Simons. We regret to learn the necklace you received was tangled. This certainly isn't normal and not the experience we want for our customers. We have sent the information you provided to the warehouse to ensure this isn't an ongoing issue. Private message sent.
Beautiful bracelet! Great customer service! Fast shipping! This is not my first purchase from Ross-Simons… or my last!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Customer experience is important to us and we are glad you are happy with the jewelry. We look forward to shopping with you again.