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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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The first sales associate was very very Rude! I asked him about the items i was looking for. And he said "WHAT DOES IT SAY? He was very nasty.so i asked him could i speak to a supervisor? That's when he hung up me! Not a pleasant experience he was very nasty! The next morning i called again to place an order the young lady was very apologetic and helpful so that's where i am at with my experience with Ross-Simons
Ordering and returning is easy but the pictures of the items do not really show their true size. The recent order of a bracelet was so much smaller than expected and the chain is tangled. I will return it.
The silver and onyx ring I ordered was even more beautiful than I expected. A lovely piece.
Your product will arrive quickly! The quality is gorgeous, as well as the packaging. I highly recommend.
Easy ordering and great selection of items. I have ordered several things from this company over the years.
Ordering was easy but I was disappointed with the merchandise. The bracelet was much smaller than pictured and the safety latch doesn't stay closed. I am returning the bracelet.
Ring metal was not really good, but kinda rose gold. Very chintzy ring. Not worth the price I paid!
Site is quick and easy to use; does show nice selections.
Easy to find items. Much to choose from but less expensive items are very cheap looking. The Byzantine designs were good and reasonably priced.
Great experience. Loved my purchase and got it fast.
Your photos leading up to the purchase, showed a bracelet much better in appearance than the one received.
The product was broken. I had to bring it to a jewler to get fixed and spend am additional 70 dollars to get them fixed. The locking mechanism was broken on both
The bracelet is not the quailty I expected. This was intended to be a special gift for my DIL who will join the Catholic Church on Easter Vigil, Apr 8,2023.
This was my first time ordering and my earrings arrived damaged. The hoops were bent and I had to return them.
Delighted to find these beautiful earrings in my family tartan! They have become a go-to favorite!
Great experience. Would buy from RS again. I haven't opened it yet as it's for a Birthday. But the desig. Is beautiful
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Our apologies, this is not the experience we want for you as our customer. Customer experience is very important to us. We do appreciate the time you have taken to provide feedback.