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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Great customer service. Quick delivery. Had no issues when had to return ring.
I have ordered many times from Ross Simons.
Love the quality of their pieces and there fast shipping. I especially love when they send me discount coupons.
There was a big selection of jewelry. Some were pretty pricey. Overall it was easy to shop.
The necklace is lovely but what a cheap insecure clasp
The size I ordered was an 8. However, the ring fits my ring finger which is a 7. It matches all my other size 7 rings and the ring sizer.
The ordering process was uncomplicated and delivery was within a week or so. The ring, a gift for my 79th birthday in October, arrived in pristine condition and is as advertised. It is beautiful and I love the feel of it on my finger.
I couldn't be happier with this purchase! It's gorgeous and I love it! Easy to order too, and it came quickly!
Delivery was quick and I was really pleased with the bracelet but it only lasted a few days. The clasp broke and I just have the chain. Disappointing for a hundred-dollar bracelet.
All arrived as described and on time. However i do not like surveys,
Fast shipping
A lot of choices online
I like the sales, discounts, etc.
Nice product
Customer service seems to be always available
Good service but the ting is too big. I ordered a 7 but it is more like a 71/2 or 8.
The earrings were incredibly cheap feeling and looking. The center was empty and looked hideous.
Love the earrings. They are stunning. I never received an email that they were shipped. Would have appreciated that.
Very easy to order and wonderful selections. Affordable prices.Graduation
The bracelet I received was of very poor quality and did not even look or have the weight of sterling silver. I would be embarrassed to give this as a gift. Needless to say I returned it immediately.
These earrings almost exactly what I wanted. The size of the pearls are fine and it goes all the way around and it's pearl next to pearl again which is just what I wanted but the wire is too flimsy. I am going to take it to a jeweler to see if I could have the wire, made thicker and if not, I'm hoping to return them. Any other ideas?
I was disappointed that the colors were not true. It looked more black, burgundy and clear. Also disappointed that I had to pay for return shipping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members