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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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This ring has a very real "art deco" look and it's very comfortable on my hand.
Very easy to order and can't wait to get my necklace
I've purchased 7 rings and a pair of diamond earrings. Amazing quality. Fast shipping. Will buy again.
We saw the giraffe necklace in The New York Times and ordered it. It was even nicer than the picture in the newspaper. It arrived in five days, within the 3-5 business days projected.
The few times that I have ordered from them I've had no problem
The bracelet WAS beautiful. I purchased it for my daughter to wear in her cousin's wedding where she served as the maid of honor & it looked beautiful with her dress & the citrine earrings I also purchased to go together. Unfortunately, I failed to note that the bracelet had a magnetic clasp & that other customers had an issue with it staying fastened. It did not stay fastened & was lost immediately after the ceremony. I am puzzled why you would offer such an item with these kind of issues. My money has been wasted & I will think twice before I purchase from Ross-Simons again. I will be looking for another bracelet but elsewhere.
Your site is easy to navigate through. Ordering on line is a breeze. My jewelry came in a timely manner.
The ring I ordered is quite large. It is beautiful, but too flashy for every day use. It will need to be a cocktail ring.
I had an additional gift card to use for this purchase. Your site wouldn't allow it.
Thank you, very pretty, can't wait to receive it.
Beautifully packaged, such a treasure, it brings beauty and joy to my daily home life.
Again, I am surprised at the beauty of the jewelry ordered and received. Looks more expensive than the amount paid.
Great from ordering and receiving. Love my earrings!
Very pretty necklace, however, once I looked at it carefully, I discovered I already have a necklace that is almost the same as this one! So, I shall be returning it to you soon.
I ordered the Miraculous medal for myself after seeing it in on a friend! I then received a compliment from a best friend so I ordered for her birthday and she absolutely loved it! I recently ordered the matching bracelet! It's beautiful also!
Easy to order and received in a timely manner. Quality was what I expected from Ross Simon. I have been purchasing items from them for many years.
I ordered four items. One was broken. I am waiting to see how my problem is resolved.
My first order was a good experience. The chain I ordered is more beautiful than I expected, and the price was amazing.
Good. The shopping and ordering process was EXCELLENT. Shipment was EXCELLENT, as prescribed.
Overall is GOOD: The PRICE of the jewelry pierced are more than found in stores.
Received helpful information from customer service
I received help with the personalization of item purchased.
Chain is not worthy yhe money. Thin, small and not sturdy. Bought it as a confirmation gift. Will be retuning.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We always hope you love the item you receive, but If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance. We are always happy to assist. We appreciate your feedback.