On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I saw the earrings and I loved them but when I went to order them they were sold out. About two weeks later I saw them again even cheaper. I ordered them immediately. It was the last pair. Someone probably returned them. When I got them I loved them until I realized that one of the earrings was missing a stone. I think that it was returned because of the missing stone and then sold to me. I'm very disappointed. Never had a problem before. Unfortunately I used a$50 coupon from a previous purchase to buy a defective item. So I'm out of luck anyway you see it. No earrings, lost $50 coupon and with my luck I'll probably would have to pay to send them back.
Have not shopped with Ross Simon for years but it was easy and I will probably do it again. I was not thrilled with the earrings but they are ok. Photo showed them to bye more blue than the actual earrings received.
Ordered two products. One i was very happy with and the other i returned because it was a little smaller than i thought.
These are nice jade earrings, but a little too large for me. I have returned them.
Love the necklace. I've been searching for a necklace to coordinate with earrings my husband gave me on my 60th birthday. The necklace is beautiful and is perfect. The rings are also pretty. The two side rings seem a bit small when paired with the center one. But lots of sparkle. It's seems to run small in size
Very high quality and workmanship. I have been buying from Ross Simons for over 25 years. I enjoy everything I have purchased over the years and will pass the jewelry on to my children and greatgrand children.
I very rarely write reviews but this ring was SO disappointing and of poor quality and definitely not worth the price. My daughter called and said a stone fell out 2.5 months after she began wearing it which meant I couldn't get a refund.
Love your site very in style products.my necklace and bracelet are beautiful.
I ordered this for my mother who is 101 years old and she is in love with it. The cardinal reminds her of my dad who is now in Heaven. The back of it is as pretty as the front side, very good quality.
Website was easy. Service efficient and quick. Quality of items superb.
Love the item beautifully made! Was disappointed that I did not receive any of the green ribbon for my box as it is a goft.
The two items I ordered are beautiful, however I am returning them. I don't like the backing on the earrings. To flimsy. The necklace is to short. So these will be returned but I did order the necklace in a longer length
I wanted this as a layering piece. If is perfect! The size of the pearl is just right at the neckline.
I love it. My wife actually bought it and it us exactly as it was shown. Beautiful.
Was looking for an inexpensive Opal bracelet I could wear with my inherited rings and pendant.
Beautiful 5 mm herringbone bracelet. Shiny 14 karat gold. It really accents the rest when you have other center called bracelets on. Great communication by Ross and Simons. Highly recommend..
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret to learn of this issue. We have informed our Quality Team and we have reached out to you in a private message. We do appreciate your feedback.