business logo of Ross-Simons

Ross-SimonsReviews 13,570

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,404
shipping
50
quality
12,040
This company responds to reviews on average within 2 days

Instant Feedback

62,781 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Jim S.
Unfollow Jim S.
Share Review
Report Review

Website was very good; checkout a little cumbersome. Products received on or before expected date. Quality very good; likeness to the photos also very good. Happy with what we bought. Based on previous satisfied purchases I assume these bracelets will hold up well also.

Date of experience: March 17, 2023
Missouri
1 review
0 helpful votes
Follow Laurie R.
Unfollow Laurie R.
Share Review
Report Review

I was excited to order the detangler so I could wear more than one necklace at a time. The piece is too thick to attach my necklaces to unless I force them through. Detaching was even more stressful. They just don't work with delicate jewelry.

Date of experience: March 17, 2023
Indiana
1 review
0 helpful votes
Follow Jon E.
Unfollow Jon E.
Share Review
Report Review

Great value and nice and heavy flatware by Reed and Barton.

Date of experience: March 17, 2023
Michigan
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

Excellent customer service
March 16, 2023

Very pleased with customer service, and with product, so far

Date of experience: March 16, 2023
Iowa
1 review
3 helpful votes
Follow Michelle D.
Unfollow Michelle D.
Share Review
Report Review

Item looked more full and more gold in the photo. It's still beautiful don't get me wrong just not 100% same as I was expecting.

Date of experience: March 16, 2023
New York
1 review
0 helpful votes
Follow Marigail L.
Unfollow Marigail L.
Share Review
Report Review

The Triplets
March 16, 2023

Great experience, many products to choose from hard time deciding what to purchase.

Date of experience: March 16, 2023
Colorado
1 review
0 helpful votes
Follow Joe L.
Unfollow Joe L.
Share Review
Report Review

Adorable Cat ring
March 16, 2023

Great pieces! I had just lost my cat when the ring arrived. It looks just like him

Date of experience: March 16, 2023
Florida
1 review
0 helpful votes
Follow Dara T.
Unfollow Dara T.
Share Review
Report Review

I have purchased several items from your company and am always very pleased!

Date of experience: March 15, 2023
Georgia
2 reviews
1 helpful vote
Follow Reginald I.
Unfollow Reginald I.
Share Review
Report Review

Gee Sweet Treat
March 15, 2023

Always user friendly and easy. Jewelry is always lovely.

Date of experience: March 15, 2023
Nebraska
1 review
1 helpful vote
Follow Lu P.
Unfollow Lu P.
Share Review
Report Review

I like it!
March 15, 2023

Repeat customer
Ring as pictured. Good delivery time

Date of experience: March 15, 2023
Connecticut
2 reviews
0 helpful votes
Follow Lee P.
Unfollow Lee P.
Share Review
Report Review

Product
March 15, 2023

I thought the bracelet was OK nothing stellar. The ring was nie but not very sparkling in the stone. Otherwise OK

Date of experience: March 15, 2023
Minnesota
2 reviews
1 helpful vote
Follow Mary H.
Unfollow Mary H.
Share Review
Report Review

2 color blue stone necklace
March 15, 2023

All of them. No real problem with anything I have bought. Maybe a little smaller than i was anticipating but maybe I need to read and measure a bit more

Date of experience: March 15, 2023
Washington
1 review
1 helpful vote
Follow Patricia C.
Unfollow Patricia C.
Share Review
Report Review

DONT THINK TWICE, order it now!
March 14, 2023

I haven't had any problems with ordering from you guys.

Date of experience: March 14, 2023
Indiana
1 review
0 helpful votes
Follow Shannon D.
Unfollow Shannon D.
Share Review
Report Review

Very good, fast delivery and beautiful product.can't wait to wear it!

Date of experience: March 14, 2023
California
1 review
0 helpful votes
Follow Mildre A.
Unfollow Mildre A.
Share Review
Report Review

Fast shipping. My sister is in love with her necklace! Great quality!

Date of experience: March 14, 2023
Alabama
1 review
0 helpful votes
Follow Monica G.
Unfollow Monica G.
Share Review
Report Review

Gold dangle earrings!
March 14, 2023

Great! Finally found a pair of gold earrings that I love!

Date of experience: March 14, 2023
Indiana
1 review
0 helpful votes
Follow Michael X.
Unfollow Michael X.
Share Review
Report Review

Wife loved it
March 14, 2023

Like your specials order from you before nice quality easy order fast service

Date of experience: March 14, 2023
Maine
1 review
0 helpful votes
Follow rita E.
Unfollow rita E.
Share Review
Report Review

Poor quality
March 14, 2023

I am sending the earrings back for a full refund the hook that gos into ear to lock is to small and to lock inyo latch does not stay closed earring fell out twice I have small ear lobes what does someone do larger lobes very dissapointed

Date of experience: March 14, 2023
Oregon
1 review
0 helpful votes
Follow Deanna C.
Unfollow Deanna C.
Share Review
Report Review

Beyond Beautiful
March 13, 2023

I purchased 3 gold bands, 2 have already arrived and I'm in love! Beautiful quality jewelry. I'll never shop anywhere else for jewelry.

Date of experience: March 13, 2023
New Jersey
1 review
1 helpful vote
Follow Lydia Q.
Unfollow Lydia Q.
Share Review
Report Review

Jewelry at its best
March 13, 2023

A lot of fun, navigating through all the options, a lot to choose from

Date of experience: March 13, 2023