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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I purchased 3 gold bands, 2 have already arrived and I'm in love! Beautiful quality jewelry. I'll never shop anywhere else for jewelry.
A lot of fun, navigating through all the options, a lot to choose from
From ordering my purchase on line until receipt, Ross-Simons procedures were very good in all respects and very professional. The item I purchased is exactly as described; no surprises of poor workmanship or quality. I have purchased several items from this company and have been very pleased with each piece.
The beautiful blue and crystal necklace and earrings are simply gorgeous and I shal enjoy wearing them.
I have purchased numerous items from Ross-Simons but thinking this will be my last item. Everytime I go to use a coupon - it is either not applicable or there is some reason why it cannot be used. This is disappointing and frustrating to a repeat customer.
So easy, from start to finish. I'll be ordering again, I'm sure.
Have been a customer for several years and have been completely satisfied with every purchase.
Easy to find merchandise and to order. Quality merchandise.
Terrible quality. Flimsy gold and and latches don't hold at all! First time I wore these, one earring unknowingly came unlatched and is lost forever. Having 1 earring is worthless. Very disappointed. DO NOT BUY!
Have to say they looked exactly as the picture advertised.
The size of the drop is perfect for everyday wear. I'm not the type to wear a different earrings. Having one pair for day and night is all I need. I love these Italian style drops. In addition, the earrings are beautiful.
Perfect earrings for what I needed them for. They were exactly what I wanted.
Fast shipping! Great customer service. Quality products.
I ordered a pink sapphire eternity ring. It's very pretty, but definitely smaller than it appeared to be.
Very happy with company Always a pleasure to shop on line very fast checkout and description is always accurate Very Happy Customer
The items were just what I wanted and very pleased with the ease of placing my order.
I paid to much for this ring. Doesn't look like the one that was advertised. My mistake. I won't order again. Sorry I ordered so dissapointed with the looks and quality of the ring. Thank you. God Bless!
Thank you for your feedback. We reached out to our team and had our inventory for this piece checked. We sell 1000s of pieces so there is something for everyone, we understand this was not the right piece for you. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online. Our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance. We are always happy to assist.
Ross and Simon delivery was very Fast, there is nothing else to describe.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to learn of this issue. We always recommend if you feel there is an issue with an item you receive, or it is not working properly to please contact us for assistance. We will inform our Quality Team. We do appreciate your feedback.