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Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,216
shipping
49
quality
10,187
This company responds to reviews on average within 3 days

Instant Feedback

56,659 reviews
+39
How would you rate Ross-Simons?
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Virginia
1 review
0 helpful votes
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Items are always as expected
February 25, 2025

I have been ordering from Ross for several years. The jewelry is always as pictured and described. Quality jewelry at a reasonable price

Date of experience: February 15, 2025
Michigan
1 review
0 helpful votes
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Box chain earrings
March 2, 2025

I received my earrings before Valentine's Day as promised. They were neatly packaged & in a jewelry pouch with a small cleaning cloth.

Date of experience: February 20, 2025
Maryland
1 review
0 helpful votes
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Don't care for the "clasp".
May 16, 2025

The "draw clasp" is difficult to use. It would have been so much easier with a claw clasp. I may return it.

Date of experience: May 6, 2025
Connecticut
1 review
0 helpful votes
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Looks pretty wearing
March 27, 2025

It is comfortable and length is accurate.
The actual stones are a little disappointing.
They are very opaque.
From the online images they looked more crystalline and clearer.

Date of experience: March 29, 2025
Georgia
1 review
0 helpful votes
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10 k earrings
April 22, 2025

I ve returned them. Not happy with the quality, very flimsy I frequently shop Ross Simon's and this is my first return

Date of experience: April 12, 2025
New York
1 review
0 helpful votes
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Great!
April 15, 2025

Website was easy to use and I got my order within two days. The necklace arrived exactly as advertised and looks great

Date of experience: April 5, 2025
Maryland
1 review
0 helpful votes
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Bangle bracelet great purchase
February 22, 2025

I have bought a lot of jewelry in my lifetime and Ross & Simon's is now my favorite place to shop! Love it

Date of experience: February 12, 2025
New York
1 review
0 helpful votes
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Lovely chain
March 31, 2025

I wanted something that could hold a charm. Found the perfect thing on this website. Shipping was fast. Overall a great experience.

Date of experience: March 21, 2025
Kentucky
1 review
0 helpful votes
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Attractive earrings
February 27, 2025

Easy to navigate and order.
One item significantly smaller than appeared in photo, but still keeping it.
Other item exactly as pictured

Date of experience: February 17, 2025
Illinois
1 review
0 helpful votes
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Gorgeous Earrings
March 10, 2025

I purchased these to go with a custom made pendant. They pair beautifully. Great quality. Rubies are clear and a nice color.

Date of experience: February 28, 2025
Florida
1 review
1 helpful vote
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Gold ring
March 5, 2025

You ask for my opinion and then tell me it's too short. So now you don't get my experience review. Guess I hit 50 characters now. For the 50 character minimum, I give you 0 stars. Thank you for wasting my time.

Date of experience: February 23, 2025
New York
1 review
0 helpful votes
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Beautiful jewelry at a great price!
January 23, 2025

This is the only place I have been able to find adjustable chains. The website is easy to navigate, the sale prices are great and the chains are beautiful.

Date of experience: January 13, 2025
Missouri
2 reviews
0 helpful votes
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Returned immediately
January 30, 2025

Ring was not the size I ordered. It was smaller by over a half size, making it unwearable. No larger size was available either. Extremely disappointing. Returned immediately.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2025
Barbara J. Ross-Simons Rep
4 months ago

We regret that the ring size was not as expected. Wide rings such as these tend to fit differently than a typical, narrow, ring and they require you to size up from what you would typically wear. We hope that you will give us another chance and find something else that you love!

New York
1 review
0 helpful votes
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My new ring
May 18, 2025

The ring is beautiful and the order arrived as estimated. I received notifications that kept me informed, which was very helpful.

Date of experience: May 8, 2025
California
1 review
0 helpful votes
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Contractor
April 22, 2025

Many nice things to choose from. A very simple and reliable way to shop for quality jewelry pieces. Thank you Ross-Simons.

Date of experience: April 12, 2025
Tennessee
1 review
0 helpful votes
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Beautiful little necklace
May 11, 2025

I bought 16" to wear with a charm and it is perfect. Smaller than I realized but holding up very well!

Date of experience: May 1, 2025
California
1 review
0 helpful votes
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Not what it seemed
May 12, 2025

The chain and disc were much smaller than pictured. I simply could not give this as a gift. They were returned

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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Very nice experience
April 24, 2025

Everything was on time, and the ring is stunning, I already have a couple of pieces that I like to get.

Date of experience: April 14, 2025
Georgia
1 review
0 helpful votes
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B'day gift from dad.
April 23, 2025

Sent by my father. One of many items he's sent me from your collections. Very pleased with tasteful designs you offer.

Date of experience: April 13, 2025
Mississippi
1 review
0 helpful votes
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Claddagh Necklace
April 8, 2025

First rate company. Products are excellent. My daughter in law loves the necklace, the claddagh design is very special to her.

Date of experience: March 29, 2025