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Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,215
shipping
49
quality
10,178
This company responds to reviews on average within 3 days

Instant Feedback

56,637 reviews
+39
How would you rate Ross-Simons?
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Michigan
1 review
0 helpful votes
Follow Lori J.
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The purchase experience was fine and easy to do.
I expected a more substantial looking earring, but what did I expect at that low price?

Date of experience: April 26, 2025
Pennsylvania
2 reviews
0 helpful votes
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Fast service
May 9, 2025
Updated review

As long as the two items I bought don't turn anybody's skin green or cause any irritation, I'll say my shopping experience was great!

Date of experience: April 29, 2025

Easy to order
April 28, 2025
Previous review

Easy to order. Hope your product doesn't have any deflects!

Date of experience: April 18, 2025
California
1 review
1 helpful vote
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Beautiful Quality Bracelet
April 7, 2025

I purchased the byzantine small bracelet in gold over silver. It seems to be of very good quality and looks sturdy with a good clasp.

Date of experience: March 28, 2025
Arizona
1 review
0 helpful votes
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Great religious item, well crafted
April 29, 2025
Updated review

Nicely crafted gold cross and chain. Great holiday or Mother's Day Gift. Excellent size cross without being too large. Very happy with the item.

Date of experience: April 19, 2025

Great Selections, good sale currently running
April 18, 2025
Previous review

Great Selections, good sale currently running. Tnx!

Date of experience: April 8, 2025
Tennessee
1 review
0 helpful votes
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Beautiful jewelry
April 2, 2025
Updated review

Really pretty pieces at great prices and easy to find just what you need. I wish items would stay in my "favorites" just a little longer

Date of experience: March 23, 2025

The website is so slow compared to other websites
March 7, 2025
Previous review

The website is so slow compared to other websites. It takes for ever to place an order. However, I love the jewelry!

Date of experience: February 25, 2025
New Jersey
1 review
0 helpful votes
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Helpful and personable on the phone. Quick, safe service. The packaging is reusable. Velvet pouches that I can use to protect items from scratching.

Date of experience: April 6, 2025
Washington
1 review
1 helpful vote
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The ring is a work of art!
April 8, 2025
Updated review

It took me a little longer than usual to get my ring. However this is one of my favorite rings I have ever purchased.

Date of experience: March 29, 2025

Better quality jewelry please
November 14, 2024
Previous review

Better quality jewelry please

Date of experience: November 4, 2024
Georgia
1 review
0 helpful votes
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It too long to get.
May 1, 2025

My biggest problem with product is very cheaply made definitely enough or $69 so I probably won't order anything else. Thank you very much.

Date of experience: April 21, 2025
Barbara J. Ross-Simons Rep
3 weeks ago

We offer a wide selection of pieces in different price points so there is something for everyone, and we understand this was not the right piece for you. We offer 30-day returns to make shopping easier from home and hope you will find something else you love. Private message sent.

Ohio
1 review
0 helpful votes
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Pearl fell out
May 4, 2025

I bought this for a dear friend off her wish list at Ross Simon. She wore it one time and one of the pearls fell out.

Date of experience: April 24, 2025
Missouri
1 review
0 helpful votes
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Quick service
March 27, 2025

The service was very good no complaints. I am returning what bought no fault to ross- simons. Wrong size and just didn't like it on my hand.

Date of experience: March 17, 2025
Illinois
1 review
0 helpful votes
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Nice selection
March 6, 2025

The green stone representing an emerald is very nice and I have worn it several times already. A nice size that can be work casual or formal.

Date of experience: February 24, 2025
Washington
1 review
1 helpful vote
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Cool Necklace!
March 25, 2025
Updated review

I like this necklace a lot and especially as it was on sale. A good place for jewelry but you have to be selective.

Date of experience: March 15, 2025

So far it has been a positive experience and I've been...
April 22, 2024
Previous review

So far it has been a positive experience and I've been happy with my purchases.

Date of experience: April 12, 2024
Michigan
1 review
0 helpful votes
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Mother of the groom shopping for jewelry.
May 15, 2025

I found the perfect set of necklace and earrings for my sons wedding by using specific requests on style, color and price range.

Date of experience: May 5, 2025
Virginia
1 review
0 helpful votes
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Beautiful jewelry
May 15, 2025
Updated review

Waiting on my exchange to come! Once that happens I'll be able to give a better review but great quality and fair price!

Date of experience: May 5, 2025

Easy to order
May 5, 2025
Previous review

Easy to order

Date of experience: April 25, 2025
Georgia
1 review
0 helpful votes
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Overall good experience
May 5, 2025

Usually, the products I received from Ross Simone are exactly what they look like on the website. My most recent purchase was not.

Date of experience: April 25, 2025
Kentucky
1 review
0 helpful votes
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Excellent selections at affordable prices!
April 30, 2025
Updated review

I was impressed with 2 out of 3 purchases and plan to order more as if my return item is refunded as promised.

Date of experience: April 20, 2025

Great selection and free shipping!
April 20, 2025
Previous review

Great selection and free shipping!

Date of experience: April 10, 2025
New York
1 review
0 helpful votes
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Lovely
February 22, 2025

I love my 2 stack rings. They fit perfectly and look delicate but trendy and stylish. Will consider purchasing other items from this site.

Date of experience: February 12, 2025
Virginia
1 review
0 helpful votes
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Items are always as expected
February 25, 2025

I have been ordering from Ross for several years. The jewelry is always as pictured and described. Quality jewelry at a reasonable price

Date of experience: February 15, 2025
Michigan
1 review
0 helpful votes
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Box chain earrings
March 2, 2025

I received my earrings before Valentine's Day as promised. They were neatly packaged & in a jewelry pouch with a small cleaning cloth.

Date of experience: February 20, 2025
Maryland
1 review
0 helpful votes
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Don't care for the "clasp".
May 16, 2025

The "draw clasp" is difficult to use. It would have been so much easier with a claw clasp. I may return it.

Date of experience: May 6, 2025