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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I am pleased with the item and the purchasing experience. However, I was very disappointed upon receipt of my bracelet because the box it was in was partially crushed by the shipper and unusable. The item was okay but I had to find another box in which to present my gift and had to discard your box with the company name and logo. Unfortunate for advertising for you.
2nd time buyer. Friendly check-out process. My jewelry arrived in beautiful box and packaging. Will order again in the future.
Ross-Simons has a great selection at reasonable prices. The customer service department was very helpful.
This ring is so pretty. The diamonds are of excellent quality. I am so happy I bought this ring
First rate all the way. No need to say more. Not going to say more no matter how man you ask. The 50-character requirement is stoooooooooopid. Don't ask people to do this, all it does is make think you are stoooooooopid!
Shipping information not updated to my satisfaction. Product looks good so far. Worried because last purchase of a tennis bracelet broke in a month. Sending it for repair with them so we will see.
ORdered the item on a Thursday, got it 9 days later and I live like 4 states away. That aside, the item arrived NO ring box NO plastic bag even NO new item tag. Item looked used and had plopped around in the cardboard box the whole way here. The bezel was bent. Aside from that, the stones were washed out looking and the side stones in particular were cloudy. Customer Service didn't care and said I had to return the damaged one before they would send another, so I said don't bother, and I will just mail it back and not get a replacement. Don't plan to buy from Ross Simons anymore.
Good but yet I didn't receive my while package n that's one item is the main gift I was expecting
Shopping experience was phenomenal and I received the earrings ordered quickly. And they are beautiful. Many companies have similar designs, but these are truly nice. Have already worn them several times to work. My only nit is that the clasp of one of the earrings should be tightened. Will take to a local jeweler and have it done, I'm sure, with no issue.
I saw your advertisement for a beautiful bracelet in the newspaper, I believe. I knew my granddaughter would love it, so I ordered it for her as a Christmas gift. I also had it gift wrapper. I don't know anything about it, really. I know i got very fast delivery, which surprised me. I don't want to unwrap the gift to look at it since I paid extra for giftwrapping. I won't know anything about the bracelet until my granddaughter opens it at Christmas. I have a feeling it will be beautiful and that she will love it.
Ross Simon's is a great company to get fashionable, precious metal and gemstone jewelry from. However, quality of the products seems to have declined over the years while prices have gone way up, just like every other company. I have been buying jewelry from Ross Simon's for almost 15 years and I remember scrolling through their magazines as a child and it just doesn't have the same quality now as it did back then and everything is gold over silver instead of solid gold.
Hello, one of the earrings in every pair I order seems to have a defective clasp. I most likely will send these back.
I haven't had a bad experience with you guys yet looking forward to doing business with you very closely to the Future as of next week since I've been purchasing jewelry with you guys I have no complaints
Beautiful product. I just wish the petals didn't curve inward as much.
Quick and easy purchase and really fast shipping so it was a great experience
This ring is so pretty and it shipped really fast. It's a gift for a friend but I really like it so I probably will buy something for me soon.
Not please with the items clasp but liked the item. But I certainly not pleased there was a cost to return the item!
Great! It was easy to use the site and checkout was a breeze
This is my 3rd time ordering from this company. Each experience has been positive. The items arrive quickly and are exactly as described and depicted.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We appreciate your feedback. We do care, customer service is very important to us. We are following up with our team on the customer service you received, the packaging of your order, and the condition in which it was received. It is important to us that all our customers receive their orders in a timely manner. The estimated shipping time frame with regular shipping is 5 business days. We do hope that you will allow us another opportunity to better serve you in the future.