On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was very excited for this order. I called in to ask the customer service representative so she could indicate on the order that someone needed to sign for the order. I did not want it left on my step because it was expensive. Not only did I arrive home from and trip to find the package sitting in my yard, but the earrings also looked much smaller than the picture. I do not think I will order from Ross-Simons again.
Skimpy ring
Barely fits, not true to size
I cancelled the rest of my orders
My husband and I were extremely pleased with the 2 necklaces we purchased. Not only were they beautiful, but they were packaged in cases that we would expect for jewelry worth much, much more than we paid. The price was very fair, and in fact a great bargain when compared to numerous other stores. Have bought many times from Ross-Simons in the past and certainly will continue to do so. Quality and fair pricing are essential!
Good quality and quick shipping. This was my first time shopping with this company and I was very pleased with my ring.
The ring is beautiful. The price was great and delivery was fast. No complaints!
I've shopped with Ross Simmons before! I orderchilds small hoop earrings the snap closure broke! What can I do?
Wow what up product. Shipped in a timely manner. I ordered a pair of earrings for my wife when I received the product each earring was in a baggie so they weren't touching each other and was not banging into each other which is really nice also I did not see any fingerprints on them. My wife can't wait for me to buy more jewelry from you.
I wasn't able to use the discount—not a big deal. Also I didn't receive the card—which was disappointing.
Easy service. I love my new ring...the sturdiness is important to me... I garden and work with clay and paint.
I really wanted to buy this piece of earrings thru amazon (same website you have) and use the discount code sent to me.could you help me with that please.you know 50$ makes a difference still. I tried chatting but they said its not possiblezz maybe there is a way to do that. Would mean a lot. This is will be my first piece from you and if satisfied, might be might go to jewelry store in the future. Tnx
Love it, beautiful products, great service. I can always count on you for stellar service! God bless you and yours!
Good service from order to receiving. Love the necklace, Beautiful
Ruby necklace and 2 rings, fabulous! Exactly as pictured
I have been a customer of RS for some time now with a good experience.I would recommend this company to anybody looking for quality products and good service.
This has got to be the most beautiful garnet ring around.I love.it so much!
Gold plated. I don't like being obliged to writer a certain length.
I'm sorry, but I'm going to be returning this merchandise. It doesn't look like it's really sterling silver, and I cannot find a silver stamp on it.
Excellent! Great products, great prices, great service!
I have never had any unfortunate experiences with Ross-Simons. They are a great jewelry store!
I am very happy with my ring and bracelet. They are both beautiful and I am enjoying wearing them. Thank you.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Promotions offered on our website are only for our website and aren't able to transfer to Amazon. We hope you order directly from us, use your discount and love the earrings!