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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Easy to use web site, great shipping options
Unfortunately an object was shown on a black model but the black recipient found the subject matter racially insensitive, so my friend was insulted to receive something shown on a black model in your ads -- maybe don't use black models for subject matter no black person would ever wear? It sucks -- she felt so bad she had to tell me she's returning it b/c it's racially insensitive, and I had no idea...
Web site worked; always a plus -- and coupons automatically applied
Horn looks as good in person as it did in the catalog. Very happy with the whole shopping experience.
Very satisfied with purchase and delivery time. Very nice!
I bought These for my husband, he loves them. He wanted something thick and hugging
2 separate orders for jewelry that I wanted to wear together purchased days apart. Description of each piece accurate. Coordinate beautifully although not from a matching set. Delivered very quickly.
Very easy to shop online and descriptions are very accurate, and pricing is great
Beautiful jewelry, received it before expected. The quality is perfect.
Very easy ordering. Piece is so so beautiful. So sparkly. No one will ever miss it
Easy and dependable and always beautiful gifts. Items are as represented and fairly priced. Sales are great too.
I ordered the blue sapphire and diamond ring. It came when expected. It looks fantastic.
I purchased a ring for my granddaughter's birthday it was perfect. I also saw some mutant earrings I couldn't resist. They were even nicer than the picture. Thanks for such quality pro…
The blue and gold fleur de lis ring is stunning! It fits well and provides an elegant and stylish look. I love it!
Always a good experience with R&S! I ordered two more rings because these were so dainty and looked so good!
The product was a shock! Bought it for the brilliant sky blue topazes in the ring. The stones are absolutely COLORLESS. May as well be cubic zirconia. And very small. Looks nothing like the product in the catalog! Very disappointed. Have bought Ross-Simons products for years. This was supposed to be my wife's birthday present. Have talked with 2 Customer Service reps who both promised to send a "Return Receipt" as an email attachment. So far, nothing received.
They're great! Beautiful products, great service and fast delivery. Love them.
Just signed up for affirm, easy and convenient.
Attractive bracelet. Runs a bit large. Clasp is flimsy and could be improved for durability and ease in connecting.
I enjoy shopping with Ross simons, always get good quality with good price
My shopping was experience was very efficient, The product was delivered in a timely manner, and the quality was excellent.
I have purchased from Ross Simon for many years-in excess of thirty-five. I have bought collectibles and many pieces of jewelry. Much has been for me, and much for gifts. I used to love to shop from the catalog and place a phone call; the personnel was always pleasant and helpful. Now I shop on-line almost exclusively.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback in regard to the London Blue Topaz and Sky Blue Topaz Ring. We had inventory pulled and inspected and did find some of the stones lighter than they should be, we are working with our vendor to correct inventory. Thank you for bringing this to our attention.
We apologize for the service received and have listened to the call. We will continue to work with our representatives to improve service. We do show 2 return labels were provided and one of labels was used to return the ring for refund. Your refund was processed today 10/11/23 and will reflect on your account within 5 business days, depending on your bank. A member of our team is reaching out to you.