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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Very easy to look for items I was interested in. I found this cute gold paper clip bracelet with toggle clasp. I love it! It looks very delicate, but very feminine. I will definitely buy more gold items from Ross-Simmons.
Very easy to look for items I was interested in
Nice jewelry, easy site to navigate, I usually only wear gold jewelry, but the silver bracelets are stunning.
I found my purchase to be very small and weightless on the gold vs the pricing. I can do better on quality for the money elsewhere
Once I placed my order, I received an email that I needed to call Ross-Simons to confirm my purchase. I understand that was to protect me from fraud but I called twice and could get no one to answer the phone. I had to send an email to get some kind of response. All this triggered a Lifelock alert and the whole process ruined the joy of a new piece of jewelry. Not my best shopping experience. The necklace was lovely though.
Easy to navigate, good prices, great selection and quick delivery
I found exactly what i was looking for, quite easily, and very pleased with my necklace.
Easy order
Quick delivery
Beautiful mahogany silverware storage box
Ross-Simons is my go-to shopping site, and I have never been dissatisfied with any order. Great products, good prices, and exceptional customer service.
I loved the look of the necklace on-line and realized it has a dual purpose---eye glass holder if needed. I prefer to wear it as a necklace
I ordered 2 gold necklaces and the are beautiful. My granddaughters will be happy.
Quality product, exactly as expected. Looking forward to more purchases
It was quick and easy. Greatly appreciate if you can 'link' similar items in website. So, if you are looking for a particular style (e.g., chain links), it would be great if you could link the 'family' of chain links style (rings, bracelets, necklaces, etc.) on each of the web pages.
Needed help, got it from a very nice lady. I needed a little help placing m order and she was very polite and helpful
Very pleased with your merchandise. Great selection
Love all the choices. Have bought jewelry from here before and am never disappointed. The earrings that I bought goes perfect with the ring I had bought just a few months ago. Just perfect.
Easy, quality jewelry - great service. Excellent selection of Italian made jewelry.
My stack ring set looked very cheap. The gold was very shiny like something from a bubblegum machine. I'm returning for a refund.
It was easy to order and it came very quickly. However, it was much smaller than I thought it was going to be, so I have returned it.
You had exactly what I was looking for. The baby rattle is beautiful.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We had inventory inspected and the 18Kt Gold over silver is within Quality Standards. We always hope you love the item you receive, but If for any reason you are not satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance. We are always happy to assist. A member of our team will be reaching out to you.