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Ross-SimonsReviews 14,648

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

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California
1 review
0 helpful votes
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I love what I paid.
October 11, 2023

I loved my entire order! Everything I ordered is beautiful!

Date of experience: October 11, 2023
Oregon
1 review
2 helpful votes
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I
October 11, 2023

I noted when placing the order that the billing address for the credit card is different from the shipping address for the merchandise. Instead, the item was sent to my billing address which caused quite a delay for my receipt of the order.

Date of experience: October 11, 2023
Pennsylvania
1 review
1 helpful vote
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Good company but unrelenting spammers
October 11, 2023

Good company but no matter how many times you unsubscribe, every time you place an order they go back to their constant spamming. I can never understand why someone can convince an otherwise good company that the best why to make their customers like them more is to send multiple emails a day harassing them. Lots of other companies to choose from. Perhaps it it time to simply block them forever.

Date of experience: October 11, 2023
Connecticut
1 review
0 helpful votes
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Great earrings!
October 11, 2023

Better than expected and received quickly. Love them!

Date of experience: October 11, 2023
New Mexico
2 reviews
0 helpful votes
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Dissapointed
October 11, 2023

I ordered a costume ring with a large bow on top, the bow was only tacked down on one side so it moves when presure is put on the side not tacked down. Eventually the movement will weaken the hold on the bow. It is also a large ring so it will get caught on stuff. My concern is when it gets caught on something it will pull the bow off since it does not seem to be attached well. I called to return, didn't realize that I have to pay return shipping. Since I return so few purchases I never considered checking the return policy. That is my fault but disappointing for what seemed to be such a good company.

Date of experience: October 11, 2023
Washington
2 reviews
0 helpful votes
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Diamond small hoop earring
October 10, 2023

Order and shipping was great. When the earrings arrived they were not quite as large as they appear in the on line picture. I am trying to replace a pair that I purchased from Ross-Simons over 20 years ago, no luck in finding the exact earring. Was hopeful these would be close. Not sure if I will keep due to the size.

Date of experience: October 10, 2023
New York
1 review
1 helpful vote
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Very easy to place order and products are wonderful.very happy with my purchase

Date of experience: October 10, 2023
South Carolina
1 review
2 helpful votes
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Pretty
October 10, 2023

Classy looking piece for dress up or everyday. I'll be layering it with other sterling silver bracelets. The clasp is unique. I'm sure it will get a lot of looks! Good quality but light weight.

Date of experience: October 10, 2023
Florida
1 review
1 helpful vote
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Wrong item received. I plan to call customer service to make it right.

Date of experience: October 10, 2023

Great experience!
October 3, 2023
Previous review

Great experience!

Date of experience: October 3, 2023
Florida
1 review
1 helpful vote
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New gold chain necklace
October 10, 2023

Very satisfactorily, very much so. Need 18 more characters

Date of experience: October 10, 2023
Oklahoma
2 reviews
0 helpful votes
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Cute and classy
October 10, 2023

Very easy and quick! Received it great time. They are packaged very nice.

Date of experience: October 10, 2023
Pennsylvania
2 reviews
0 helpful votes
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I always feel that I have purchase quality jewelry from this company.

Date of experience: October 10, 2023
North Carolina
1 review
0 helpful votes
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I've been looking for a Peridot ring My thoughts were off a single but large Peridot. My husband was helping me look and saw this. He thought he would show me as a joke, but as soon as I saw it, I knew it was the one. I love frogs! The design of the frog taking a bite out of the gem made me smile. It is even more neutral in person and it still smile! I love it!

Date of experience: October 9, 2023
Texas
1 review
2 helpful votes
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My Shopping at Ross-Simons.
October 9, 2023
Updated review

I have been shopping with Ross Simons for years and happy with my purchases.

Date of experience: October 9, 2023

Always a great experience!
August 2, 2023
Previous review

Always a great experience!

Date of experience: August 2, 2023

Always enjoy shopping with Ross Simons!
July 6, 2022
Previous review

Always enjoy shopping with Ross Simons! Beautiful jewelry and great pricing.

Date of experience: July 6, 2022
Massachusetts
1 review
0 helpful votes
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I love them!
October 9, 2023

I could not be any happier with my purchase. It feels so comfortable on my finger and I love the look. Thanks.

Date of experience: October 9, 2023
New York
1 review
0 helpful votes
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Beautiful bracelet
October 9, 2023

Beautiful selection and great price. I received it very quickly and it was exactly what I wanted.

Date of experience: October 9, 2023
Connecticut
1 review
1 helpful vote
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Returning my item
October 9, 2023

It's always easy to shop at R-S. I'll be returning my item because it's not exactly what I'm looking for. Thanks for having an easy returns policy.

Date of experience: October 9, 2023
Ohio
1 review
0 helpful votes
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Very pleased with the initials and color of the bands and the speed of the delivery.

Date of experience: October 8, 2023
Ohio
1 review
0 helpful votes
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I have been shopping for jewelry at Ross-Simons for years. I enjoy viewing the variety of options. I am always able to find what I am looking for on the website.

Date of experience: October 8, 2023
Massachusetts
2 reviews
0 helpful votes
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Beautiful shell ring
October 8, 2023

Great experience and very nice website. Lovely items to pick from

Date of experience: October 8, 2023