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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Received promptly and packaged securely.
Very pleased with each order I have placed with this company.
I love the beautiful, oval-shaped silver earrings I just received. They are a perfect size for me, not too small and not too big. They are beautifully polished and look great!
Shopping is so easy on your website because it's so easy to navigate. And your jewelry is always beautiful. I love my gorgeous new ring!
I was so excited to receive my ring. I was very disappointed when I got it. It is so much smaller than the picture. I looks like a child's ring. I have ordered in the past and very pleased. Leanne Webster
I have been a RS customer for a couple of decades now. This last order was the first time that I made an order completely on line. It worked seamlessly, as easy as calling in. The shipment was as fast as ever and I am a happy customer.
Great choices and pricing. Love the earrings I received as a birthday present. My sisters must really love me!
Easy to search for what I want and descriptions are good. Would like to see items on a person to make sure of sizes.
Nice and good quality necklace that is difficult to find in jewelry stores
Saw this on channel 4 and just had to check it out thank you. Mirtha. I received all my items and I love them all. Great delivery time as well. Thank you.
The earrings are lovely. I had a slight mishap in delivery and customer service was right on it. Extremely happy with the service I received.
The ring on line does not look mush like the actual ring. The ring band width is small and the starfish are tiny on the ring. Also the ring is narrow inn the back which is not evident on the listing.
Detailed info and ring size helped me make my decision quickly.
Great gadget to help put on necklaces. And they're gold, so they won't tarnish.
Online chat was very informative! I will be shopping for jewelry with you all frequently!
I really like the ring but it looks thicker in the picture. Other than than, it's still Beautiful design and elegant to wear
Lots of choices available, great quality and awesome prices. Very happy with my purchase!
Had the most pleasant, easy and hassle free services fro Ross-Simons. The staff were very helpful. Asked questions to understand my problem. And kept their words. I would not hesitate to shop from there again!
The ring that I ordered is lovely! I was concerned that the silver band might be flimsy, but the silver content feels substantial. The three hues of blue topaz—sky blue, Swiss blue, and London blue are all true to color and deeply saturated. It is a comfortable ring to wear and very pretty.
Small and not as ornate as the picture. Dissatisfied
The item arrived in perfect condition and very quickly. Thanks!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. This information can be found under Product Details. If for any reason you are not 100% satisfied with your purchase the piece can be returned within the 30-day return period. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919. Thank you for your feedback.