On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I love this! It is more beautiful and more elegant than I was expecting. Eager to wear it. This is also my first purchase from Ross-Simons. Look forward to more purchases! Thank you!
Disappointed with product. Much smaller than described. Can barely read the monogram
The shipping was super fast! I love the earrings I bought, started wearing them every day!
Good company, nice when you can't always afford Cartier or tiffany!
Was expecting a coupon that didn't work
Product came and it was so tiny and cheap looking I submitted for return the same day
Typed my email wrong. Corrected it and everything went fine!
The chain broke. It broke in two places. The emeralds looked milky not clear. The gold look
I loveee these hoops, i looked everywhere for something with this style but a decent size and price and this was perfect.
I ordered a gold ring. I returned it.
Quality - terrible! For $200 - it was junk.
Maybe for a child, not an adult.
Cheap, thin, flimsy, tiny.
When it comes to jewelry, don't buy online! See item you want to purchase in person.
I am a returning customer. It is easy to shop with your company
It's always easy to shop with Ross Simon. I absolutely love love this necklace.
Quick and easy process, from shopping through purchase and delivery of ordered item!Quick process
Very easy! Everything was wonderful. Selection is great, service and delivery superb and quality is outstanding! This is a gift for my sister, and she will love it!
I was a little disappointed in the scale of the ring. The photo made it appear more prominent.
Delighted with the ease of purchasing and the quality of my purchase. It was just what I wanted!
I was a bit skeptical when I ordered my ring. I wasn't sure if it would look like a real Diamond band. I was very pleasantly surprised by the quality. I'm actually ordering another to stack with my sapphire band.
The quality of the earrings I received this time was disappointing. The earrings were appeared flimsy in comparison to the last earrings I purchase from Ross-Simons.
The jewerly in the calalog is very eye catching and looked as described when I received it.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members