Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The site was very easy to use and navigate through I found some beautiful pieces that my wife would love she absolutely loved the necklace I picked out it was a fair price not cheap but fair. I have recommended Ross and Simons to friends
Such a great price, easy personalization, and received them so fast! I will definitely order again!
I especially like that website displays item on a model just by hovering over the item. The earrings are very pretty, light weight and catch the light. The 6MM size gold bead was just too small for me, so I returned them and ordered the 8MM size in the same earring.
A great value and speedy delivery.
Love the jewelry
Had an easy and pleasant buying experience. Definitely will order again.
Order filled in timely manner. Product packaged very nicely. Larger than I had hoped.
Not only were the ball way to big for my wrist but I had to pull the bracelett as tight as it would go to fit my wrist. I have very small wrist and this bracelett just looked way to big on it. I ended up returning it.
Beautiful products at great prices. It is a wonderfully easy website to navigate!
Easy to read, good descriptions of products, ease checkout
Stone is qualified
Designers are working elegant
Metal is good
Always nice product
Quick service
Thanks
Product is Nice
Specially stone is very nice
I have 1 CT (each) emerald studs that needed some pop and these flower earring jackets were just the thing. My earrings fit in them perfectly and they add some pizzazz. Plus I can use them for other studs as well.
Love Ross Simon's jewelry….I always find something shopping for Christmas now…..
The items that they have are excellent and the service is fast and reliable. The shipping is quick and items are packed with care. I've recommended them to several people and they are very happy with their purchases.
Shopping went reasonably easily, but haven't yet given the necklace to my wife. The extra (gold) magnetic latch doesn't appear to work, because of the latch arrangement built into the necklace, so it appears to be a $100,00 waste of money.
I got what I ordered, with no problems. This was not my first time making a purchase Ross-Simons.
I expect better the ring looks cheap its going back
Unsatisfied terrible quality of merchandise
I'm returning this for refund
Thank you for your feedback. We regret to learn the items were not as you expected. We sell 1000s of pieces so there is something for everyone, we understand these were not the right pieces for you. Returns are processed within 4 business days from receipt of the return. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance. We are always happy to assist.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Thank you for your feedback. We regret to learn the ring is not as you expected. We sell 1000s of pieces so there is something for everyone, we understand this was not the right piece for you. If for any reason you are not 100% satisfied with your purchase, the piece can be returned within the 30-day return period. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.