On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Seemed small, but cute for a dog lover, hope it will fit and hold up...
Extremely satisfied with my purchase. I bought the moon/sun studs for my daughter as a gift and I know she will appreciate their uniqueness.
The bracelet I bought is a little large. It would be nice if it were a little smaller.
Quality jewelry and more than what I expected from the website provided photos and details. Very happy with my purchase experience!
The earrings are very small compared to the size in the catalog and on the model displaying them. Also the lock on the earrings does not work.
I have ordered from RS since the early 90s. I have always received quality jewelry from them, which I still own today. I know they will back up any item they sell to ensure the customer is happy.
Arrived quickly, but wish that it needed to be signed before delivery. One of the earrings in the set of 6 was for my coworker and she adored them
Thank you
These earrings are a gift to my sister-in-law for Christmas. I have not given them to her yet but, know she will be thrilled.
Can't wait to see them on her!
The jewelry is fine. Since I found it on Instagram I was nervous if it was a real company. It is legit and made in America, as far as I could tell
This is my first time at this website. I'm hoping the your product is of high quality and I receive it soon.The shopping and delivery were excellent, even classy. I liked the vervet sack into which the earrings were held.
Awesome experience shopping. Needed an engraved cup for a baby. Beautiful product and beautifully engraved!
The website was fine, but the jewelry was crappie. No sparkling for that heart necklace!: I won't ever shop their again.
These earrings were very disappointing. They are so small you can barely see them. They are gifts for Christmas, and I'm almost embarrassed to give them.
I love free shipping but delivering $500+ order to the unattended mailbox is not great.
Only disappointed that USPS doesn't have to get a signature or deliver at the door. I had a $10 bottle of hair dye from ebay stolen out of mailbox 2wks ago. I love free shipping but delivering $500+ order to the unattended mailbox is not great.
Earrings arrived promptly, an are just as described. These are small stud earrings. Very sweet.
I am sensitive to many earring posts but gold from Ross Simons never causes problems - I do primarily order their earrings. If they are too big or too small, it's an easy return process.
So far very satisfied. Items were as advertised and received in a timely manner
I recently misplaced/lost a pair of natural diamond studs. I wanted to replace them, but wanted lab grown diamonds. I found the perfect pair and am very pleased with the look, quality, price and ease of shopping.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members