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Ross-SimonsReviews 14,648

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

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Rhode Island
1 review
0 helpful votes
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Great
November 20, 2023

Excellent customer service--high quality products--fair prices.

Date of experience: November 20, 2023
District of Columbia
2 reviews
0 helpful votes
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Beautiful Bracelet
November 20, 2023
Updated review

Easy to order, great discounts and promotions. I love to have some simple designs for my everyday wear and this bracelet fills the bill.

Date of experience: November 20, 2023

Easy ordering
May 29, 2022
Previous review

Easy ordering

Date of experience: May 29, 2022
North Carolina
2 reviews
0 helpful votes
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Jewelry
November 20, 2023

The earrings were of good quality and good price! I was very pleasantly surprised when I received them!

Date of experience: November 20, 2023
Florida
2 reviews
4 helpful votes
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Cute Earrings!
November 19, 2023

Loved my earrings and they were a great price. Very cute - not too big.

Date of experience: November 19, 2023
Virginia
1 review
0 helpful votes
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Nice Bracelet
November 19, 2023

I buy most of my Jewelry from RS. Haven't been disappointed yet.

Date of experience: November 19, 2023
Connecticut
1 review
0 helpful votes
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I bought this for my granddaughter for Christmas, she hasn't seen it yet

Date of experience: November 19, 2023
Maryland
1 review
0 helpful votes
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Too small
November 19, 2023

I bought a pair of diamond huggie earrings and the hinge doesn't open wide enough to go around my ear lobe (which is normal sized). I returned them.

Date of experience: November 19, 2023
Nebraska
1 review
0 helpful votes
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Beautiful bracelet but it's very, very hard to fasten and unfasten. From the picture on the website I got the idea it was larger than it is.

Date of experience: November 18, 2023
Pennsylvania
1 review
0 helpful votes
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Sweet earrings
November 18, 2023

Love the cat earrings! They were smaller than I anticipated. I know my niece will love them!

Date of experience: November 18, 2023
Tennessee
1 review
0 helpful votes
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Early Arrival
November 18, 2023

Product came earlier than anticipated. It looks beautiful. I can't wait to see her face on Christmas.

Date of experience: November 18, 2023
North Carolina
1 review
0 helpful votes
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Value with Class
November 18, 2023

Beautiful item, nice cloth gift bag, great value. Well done Ross

Date of experience: November 18, 2023
Oregon
2 reviews
0 helpful votes
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Website blacked out some items after viewing them.

Date of experience: November 17, 2023
Arizona
1 review
0 helpful votes
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Excellent
November 17, 2023

Lovely necklace, just as advertised. Arrived sooner than anticipated.

Date of experience: November 17, 2023
Texas
1 review
0 helpful votes
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Earrings
November 17, 2023

I have always loved shopping with Ross-Simmons. I will be returning the earrings I ordered as they appeared larger to me on line. The customer service has always been great.

Date of experience: November 17, 2023
Massachusetts
1 review
0 helpful votes
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Wife purchase
November 17, 2023

Like your animal jewelry!
Purchased a couple for my wife!
She loved them!

Date of experience: November 17, 2023
Illinois
1 review
0 helpful votes
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Not great.
November 17, 2023

It looked much better in the magazine. The silver covers up a lot of the opal and the earrings have opals going only just way around. I am disappointed.

Date of experience: November 17, 2023
Florida
1 review
0 helpful votes
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So far so good I will find out more information on this when I receive my product. When I received my product it was a lot smaller than what I thought it was going to be for the price that I paid.

Date of experience: November 17, 2023
Virginia
1 review
1 helpful vote
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Quality
November 17, 2023

It's so easy to shop for jewelry on this site. Great finds at a good price.

Date of experience: November 17, 2023
South Carolina
2 reviews
0 helpful votes
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Beautiful ring
November 17, 2023

As usual I was pleased with my purchase! I got it to go with another ring I bought from you. They look great together! I am very excited!

Date of experience: November 17, 2023
Washington
3 reviews
0 helpful votes
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Wrong size
November 16, 2023

She can't get the ring on her finger so I need to return it.

Date of experience: November 16, 2023