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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Jewelry was just as expected.{ Beautiful!} Quick check-out and delivery.
RS never disappoints…great quality and customer service.
Many prior purchases all easy to order, arrived wrapped extremely well, have never returned even one.
I've always had positive experiences when purchasing Ross and Simon jewelry
Always Great quality in items previously ordered. Very satisfied
I am an old time Ross Simons customer, and I keep coming for nice pieces.
It means that I never had a bad experience with Ross-Simons. I enjoy having jewelry from more than 10 years ago which are now rare and more expensive.
I am stuck using an out of date old email that I no longer use. I want to use my current email address so I can get shipping alerts and other notifications but can't seem to update my info.
Several pieces I love and they are such quality. Never can go wrong with RS
Pure fancy gems silver gold what can I say free shipping yes I do
High quality jewelry I prefer Ross than JCPenney back then I was a JCPenney jewelry buyer but I mysteriously received a magazine in the mail and it caught my eye so I searched up ross online and there you go I'm addicted.
I had a question about joining the VIP club and emailed customer service. They responded quickly and efficiently.
Easy website to navigate. Some great sale items.
Ross-Simons has lots of stuff that looks tempting in the pictures but when you look at the item in pictures of models wearing them it is clear the items really are not suitable for a woman like my wife who is short and does not have a swan neck (as she terms it),
I purchased holiday themed pearl and enamel earrings, and they were adorable and dainty for my petite frame. Great quality
It was easy and fast.
This was a gift, that I always wanted for this holiday seasons.
I love my earrings! I was amazed that each body on each bumblebee actually had a little ant in it, it was so cool! I would definitely recommend your jewelry.
I was only 2 days late in the 30 days from delivery and customer service would not give me a price adjustment.
Slow internet response. Don't know if click was acknowledged or not. So after waiting on a click and no response, you try again, and it goes to completely different command.
Lovely birthstone necklace. Gold chain is just the right length. Will enjoy this piece of jewelry for a lot of occasions.
Speedy delivery, has not tarnished. Looks great, I love my bracelet that I purchased earlier this year.
Jewelry is high quality. Fast shipping and well present in custom box.
I have purchased multiple items of jewelry from you in the past, and have always been very satisfied.
A friend had a pair of blister pearl earrings. I want a pair, do they have another name?
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We investigated this inquiry regarding this order and see that you were given the best price on these earrings. These were just purchased within 30 days, and you would always get the best price within that time frame, should the price go lower. Please feel free to reach out of there are any other concerns: (800) 835-0919, 24/7 and we will be happy to assist. We hope you love the earrings!