Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have always been pleased. Make certain anything I order is yellow gold. I do not like white gold or silver.
Great service & quality product on sale. Have been looking at this product.
I keep coming back for prices and quality. I think that says it all.
Have been very satisfied with the service and products and especially like the vintage jewelry
From purchasing to receiving the item. Everything was easy and successful
The cardinal ring I ordered came quickly and even more lovely than pictured. Overall great experience!
Always pleased with delivered jewelry as it is just as pictured in the online photo.
I've never been disappointed in any purchase I've made. Very good quality
Been a loyal customer since 1992! Love the selection and quality!
I have bought several pieces from Ross Simons! I've bought Christmas gifts, birthday gifts, personal items and I've always be very pleased with what I've bought. I'll never shop anywhere else for jewelry.
Love love Ross Simon's. Best jewelry finds! Easy to navigate website. Beautiful jewelry!
Great keepsake ornaments. I've ordered for almost 30 years now.
I like the products but you spam your customers to death, email, text, and call no matter what we opt out of, no matter how many times I email or ask you to stop calling. You offer no apology just continue to try to sell. I have moved most of my purchasing to other companies but my wife sometimes picks a piece from your catalog that she likes so I sometimes tolerate your horrible customer service. Please share this review and DO NOT email, text, or call me.
I UNCHECKED "please add me to your mailing list " AGAIN Let's see if it works this time.
I have ordered from you many times and have always been very pleased
The ring was even more beautiful than the photos. Loved it. Unfortunately I ordered the wrong size and the customer service representative I spoke with was so very helpful getting me the correct size.
My experience with Ross Simon was perfect. My order arrived promptly and the garnet is even prettier than I expected. The stones are gorgeous and their colour is spot on! I will order from Ross Simon again!
As a first time shopper at Ross-Simons, I wasn't sure what to expect. The necklace I received was of good quality, and looked exactly as depicted in the photo. Will be shopping with Ross-Simons again!
Beautiful and impressive at first - but several pairs of earrings have disconnected from their posts - I have had to bring them to local jewelers for repair and they have trashed your workmanship - However... their similar pieces are MUCH MUCH more. And... beyond my budget. So... you get what you pay for. But wish the earrings would remain in tact... embarrassing when gifts. Still here I am ordering another pair for earrings.bc I can afford your pricing.
Loved the lab grown Diamond earrings, they are perfect for my needs. Will be purchasing again from your company!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Our team has been informed of the feedback you provided.