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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I have been purchasing from Ross Simons since the 1980s. I have loved every piece and continue to wear all of them when they match my outfits. I have never had a problem with anything in the past. I love my new tanzanite ring. I have been looking for one for a while and this is the first one I found that I loved at a great price.
I've been wearing the ring for 3 years now and it still shines beautifully with no issues.
Very pleased with the quality of the items and wonderful customer service
The search engine is top notch and I find what I am looking for easily.
Order has always on time & looks just like what I ordered. I have ordered rings, bracelets & necklaces & always been very satisfied.
I am very pleased with my Ross-Simons jewelry! I will continue to shop with this wonderful company.
Very satisfied with the quality of the product and the price.
I ordered earrings for both of our daughters. The quality and price are great
Good price I like the free shipping too the bracelet was very beautiful but too small on my wrist
Previous experience was very good. This time computer system kept cycling. It took four attempts to submit order
I'm giving this another chance. The ring I ordered looks allot different than the pictures. We'll see how this one looks. If I have the same experience I won't buy here again.
Everything I have from Ross Simons has been of very high quality. It is a great place to shop for jewelry!
Very nice heavy quality for the price paid. Was very pleased. Great gift for someone.
Always good with quality purchases and my daughters and granddaughters were thrilled with their gifts.
Gave gift from here and often see them being worn and enjoyed by the recipients.
I've shopped at RS over the years for many things. I've had good experiences.
My niece wanted these earrings. When I received them, I really had to think twice about giving them to her. They are SO small compared to the photos and I don't know if she realized that.
The process was fine. The product was as described, technically. They just look cheap when I opened them.
Very good very easy good experience and never any problems with ordering
Items received in a very timely manner, less than 5 days! Bracelets are gorgeous
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret that the ring you ordered did not look as expected. We always try to photograph the piece exactly as it is, but understand there can be some issues, especially with the color resolution on different monitors. We hope you love the necklace! Thank you for choosing Ross-Simons.