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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Beautiful Jewelry at reasonable prices
November 26, 2024

I have been purchasing from Ross Simons since the 1980s. I have loved every piece and continue to wear all of them when they match my outfits. I have never had a problem with anything in the past. I love my new tanzanite ring. I have been looking for one for a while and this is the first one I found that I loved at a great price.

Date of experience: November 26, 2024
Hawaii
1 review
0 helpful votes
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I really like my ring.
November 26, 2024

I've been wearing the ring for 3 years now and it still shines beautifully with no issues.

Date of experience: November 16, 2024
Florida
1 review
0 helpful votes
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Great
November 26, 2024

Very pleased with the quality of the items and wonderful customer service

Date of experience: November 16, 2024
California
1 review
0 helpful votes
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Happy
November 26, 2024

Good, happy with quality! I have ordered many times, and always pleased!

Date of experience: November 16, 2024
Texas
1 review
0 helpful votes
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Website Navigation
November 26, 2024

The search engine is top notch and I find what I am looking for easily.

Date of experience: November 16, 2024
North Carolina
2 reviews
2 helpful votes
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Ordered ring
November 26, 2024
Updated review

Order has always on time & looks just like what I ordered. I have ordered rings, bracelets & necklaces & always been very satisfied.

Date of experience: November 16, 2024

I am very pleased with my Ross-Simons jewelry!
May 8, 2022
Previous review

I am very pleased with my Ross-Simons jewelry! I will continue to shop with this wonderful company.

Date of experience: May 8, 2022
South Carolina
1 review
0 helpful votes
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Very satisfied with the quality of the product and the price.

Date of experience: November 16, 2024
New Hampshire
1 review
0 helpful votes
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Fast, easy ordering
November 26, 2024

I ordered earrings for both of our daughters. The quality and price are great

Date of experience: November 16, 2024
New York
1 review
0 helpful votes
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Pretty
November 26, 2024

Good price I like the free shipping too the bracelet was very beautiful but too small on my wrist

Date of experience: November 26, 2024
New Jersey
1 review
0 helpful votes
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Previous experience was very good. This time computer system kept cycling. It took four attempts to submit order

Date of experience: November 16, 2024
New York
2 reviews
0 helpful votes
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Beautiful
November 26, 2024

Very pleased with what I have order.
Great prices and lovely pieces of jewelry!

Date of experience: November 16, 2024
California
1 review
0 helpful votes
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Ring different then picture
November 26, 2024

I'm giving this another chance. The ring I ordered looks allot different than the pictures. We'll see how this one looks. If I have the same experience I won't buy here again.

Date of experience: November 16, 2024
Barbara J. — Ross-Simons Rep
over a year old

We regret that the ring you ordered did not look as expected. We always try to photograph the piece exactly as it is, but understand there can be some issues, especially with the color resolution on different monitors. We hope you love the necklace! Thank you for choosing Ross-Simons.

Georgia
1 review
1 helpful vote
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Great place to shop
November 26, 2024

Everything I have from Ross Simons has been of very high quality. It is a great place to shop for jewelry!

Date of experience: November 16, 2024
Texas
2 reviews
0 helpful votes
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Pleasantly surprised
November 26, 2024

Very nice heavy quality for the price paid. Was very pleased. Great gift for someone.

Date of experience: November 16, 2024
Georgia
1 review
0 helpful votes
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14K PURE GOLD NECKLACES AND RINGS
November 26, 2024

Always good with quality purchases and my daughters and granddaughters were thrilled with their gifts.

Date of experience: November 16, 2024
Georgia
1 review
0 helpful votes
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Nice selection and value
November 26, 2024

Gave gift from here and often see them being worn and enjoyed by the recipients.

Date of experience: November 16, 2024
Florida
1 review
0 helpful votes
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Okay
November 26, 2024

I've shopped at RS over the years for many things. I've had good experiences.
My niece wanted these earrings. When I received them, I really had to think twice about giving them to her. They are SO small compared to the photos and I don't know if she realized that.
The process was fine. The product was as described, technically. They just look cheap when I opened them.

Date of experience: November 16, 2024
West Virginia
1 review
0 helpful votes
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Ed Reiber
November 26, 2024

Pleasurable. Either on the computer or on the phone. Great sales staff.

Date of experience: November 16, 2024
New York
1 review
0 helpful votes
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Kristine Deyo
November 26, 2024

Very good very easy good experience and never any problems with ordering

Date of experience: November 16, 2024
Massachusetts
1 review
0 helpful votes
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Stunning jewelry
November 26, 2024

Items received in a very timely manner, less than 5 days! Bracelets are gorgeous

Date of experience: November 15, 2024