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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Returning customer
November 26, 2024

I used to buy when you had a paper catalog and ordered on the phone. Learned that you have a website now. The description of the bracelet and the actual item matched.

Date of experience: November 26, 2024
Texas
1 review
0 helpful votes
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Always Fabulous
November 26, 2024

Always received on time, beautiful jewelry! More than one of my friends also buy from you. Excellent quality and service! Great prices!

Date of experience: November 16, 2024
New York
1 review
0 helpful votes
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Great products
November 26, 2024
Updated review

Have purchased several items and have always been satisfied.

Date of experience: November 16, 2024

Always satisfied with products
September 30, 2024
Previous review

Always satisfied with products

Date of experience: September 20, 2024
Missouri
1 review
0 helpful votes
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Great Quality Products
November 26, 2024

I have ordered a number of necklaces in the past, which are both unique & beautiful. The products never disappoint!

Date of experience: November 16, 2024
Colorado
1 review
0 helpful votes
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Great Quality
November 26, 2024

Everything I've ordered has been great! Had one issue resolving a shipping error otherwise everything has been great.

Date of experience: November 16, 2024
Virginia
1 review
0 helpful votes
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My previous experience has been excellent and the jewelry that I have bought in the past has been beautiful

Date of experience: November 16, 2024
Nebraska
1 review
0 helpful votes
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14K Gold
November 26, 2024

Saw the drop ball earrings and had to have them! They didn't disappoint!

Date of experience: November 16, 2024
Texas
1 review
0 helpful votes
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Good and fair silver necklaces
November 26, 2024

Solid jewelry go to pieces for silver necklaces and bracelets quality and style

Date of experience: November 16, 2024
Oklahoma
1 review
0 helpful votes
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All good! Quality fine jewelry at competitive prices. Convenient shipping.

Date of experience: November 16, 2024
Massachusetts
1 review
1 helpful vote
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Helpful customer service
November 26, 2024
Updated review

I called for more details about the jewelry. The associate was so helpful!

Date of experience: November 16, 2024

Beautiful blue and gold earring
November 14, 2024
Previous review

This is my first time ordering from Ross Simons. I am happy with the Leverback earrings. They are a little smaller than expected but are good everyday earrings. They are very comfortable and not heavy. I plan to buy more Leverback earrings and other jewelry from the vendor.

Date of experience: November 4, 2024
Georgia
1 review
0 helpful votes
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Granddaughter Pleased!
November 26, 2024

Pleasing teenagers is a tough job! However, my granddaughter loved the two little bracelets I bought her. High quality, fast shipping, lovely packaging.

Date of experience: November 26, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent Quality
November 26, 2024

I encountered a small issue during checkout but called customer service, and the problem was resolved immediately. The quality of the product I purchased was outstanding. Definitely will purchase again!

Date of experience: December 2, 2024
Virginia
1 review
0 helpful votes
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Love jewelry
November 26, 2024

I Love every piece I've purchased. Quality at good prices!

Date of experience: November 16, 2024
Virginia
1 review
0 helpful votes
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Website
November 26, 2024

Website kept locking me out. Very frustrating and discouraging

Date of experience: November 16, 2024
Barbara J. — Ross-Simons Rep
over a year old

We aren't sure what may be occurring with your computer when you try to access our website. Our website does not lock anyone out. In the future, if there are any problems placing your order, you may always feel free to contact us directly at (800)835-0919 and we will be happy to assist! Thank you for choosing Ross-Simons.

Georgia
1 review
0 helpful votes
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Christmas present for my wife.
November 26, 2024

Always satisfied with the product and service. Look forward to my next purchase.

Date of experience: November 16, 2024
Louisiana
1 review
0 helpful votes
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Paperclip Bracelets
November 26, 2024
Updated review

Order one previously for a gift, liked the bracelet and decided to order one for myself.Very pleased with product and service and ease of ordering.

Date of experience: November 16, 2024

Beautiful merchandise,easy to shop
October 11, 2024
Previous review

Beautiful merchandise,easy to shop

Date of experience: October 1, 2024
North Carolina
1 review
0 helpful votes
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Ross-Simons
November 26, 2024

Great value I like everything that I've gotten from them.!

Date of experience: November 16, 2024
Connecticut
2 reviews
1 helpful vote
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App slow
November 26, 2024

Love the merchandise. The online purchasing is a bit slow and had to restart

Date of experience: November 16, 2024
California
2 reviews
1 helpful vote
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Ross-Simons Offers Fabulous Jewelry!
November 26, 2024
Updated review

I have been a long-term customer of Ross-Simons. I highly recommend this firm., offering gemstones, jewelry from Italy and estate pieces, often at competitive pricing. Thank you, Ross-Simons!

Date of experience: November 26, 2024

Ross Simons offers great service, beautiful vintage...
May 6, 2023
Previous review

Ross Simons offers great service, beautiful vintage and contemporary jewelry.

Date of experience: May 6, 2023
Colorado
1 review
0 helpful votes
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Bracelet
November 26, 2024

Easy ordering and fast shipping. I love this jewelry. Very comfortable

Date of experience: November 16, 2024