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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I used to buy when you had a paper catalog and ordered on the phone. Learned that you have a website now. The description of the bracelet and the actual item matched.
Always received on time, beautiful jewelry! More than one of my friends also buy from you. Excellent quality and service! Great prices!
Have purchased several items and have always been satisfied.
I have ordered a number of necklaces in the past, which are both unique & beautiful. The products never disappoint!
Everything I've ordered has been great! Had one issue resolving a shipping error otherwise everything has been great.
Saw the drop ball earrings and had to have them! They didn't disappoint!
Solid jewelry go to pieces for silver necklaces and bracelets quality and style
All good! Quality fine jewelry at competitive prices. Convenient shipping.
I called for more details about the jewelry. The associate was so helpful!
This is my first time ordering from Ross Simons. I am happy with the Leverback earrings. They are a little smaller than expected but are good everyday earrings. They are very comfortable and not heavy. I plan to buy more Leverback earrings and other jewelry from the vendor.
Pleasing teenagers is a tough job! However, my granddaughter loved the two little bracelets I bought her. High quality, fast shipping, lovely packaging.
I encountered a small issue during checkout but called customer service, and the problem was resolved immediately. The quality of the product I purchased was outstanding. Definitely will purchase again!
Website kept locking me out. Very frustrating and discouraging
Always satisfied with the product and service. Look forward to my next purchase.
Order one previously for a gift, liked the bracelet and decided to order one for myself.Very pleased with product and service and ease of ordering.
Great value I like everything that I've gotten from them.!
I have been a long-term customer of Ross-Simons. I highly recommend this firm., offering gemstones, jewelry from Italy and estate pieces, often at competitive pricing. Thank you, Ross-Simons!
Ross Simons offers great service, beautiful vintage and contemporary jewelry.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We aren't sure what may be occurring with your computer when you try to access our website. Our website does not lock anyone out. In the future, if there are any problems placing your order, you may always feel free to contact us directly at (800)835-0919 and we will be happy to assist! Thank you for choosing Ross-Simons.