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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Missouri
1 review
2 helpful votes
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Pleasant experience
November 26, 2024

Always been satisfied with my Ross and Simon's orders. Fair prices, too!

Date of experience: November 16, 2024
California
1 review
1 helpful vote
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Jewelry purchase
November 26, 2024

I have purchased several items over the years and have been happy with these purchases.

Date of experience: November 16, 2024
Colorado
1 review
0 helpful votes
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Fantastic every time
Easy online ordering
Great customer service

Date of experience: November 16, 2024
Massachusetts
1 review
0 helpful votes
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Very helpful
November 26, 2024

All my past experiences have been helpful and informative.

Date of experience: November 16, 2024
Pennsylvania
1 review
0 helpful votes
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Beautiful!
November 26, 2024

So beautiful necklace and so easy to place order and received on time. Anyone who looks at this jewelry well be so happy and satisfied to receive.

Date of experience: November 16, 2024
Arkansas
1 review
0 helpful votes
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Do not select items yourself and do not ask for options. Let her pick. If she offers choices, ask for her favorite. If she won't, get the first thing she showed you. Your choosing can help you both believe that you did something more than just ordering.
Make sure you have all the details the first time. Lots, maybe most, jewelry comes in sizes. I did not know that. Don't get stuck having to back and ask for deets. It ruins the "surprise".
Trust me here. Happy Holidays and you are welcome.

Date of experience: November 16, 2024
Massachusetts
1 review
0 helpful votes
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Beautiful sparkling earrings
November 26, 2024

I love the diamond studs. Good quality and good price. Fast delivery.

Date of experience: November 26, 2024
Nebraska
1 review
0 helpful votes
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Excellent
November 26, 2024

Happy with purchases over all, somethings not available elsewhere.

Date of experience: November 16, 2024
Virginia
1 review
0 helpful votes
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Christmas Present
November 26, 2024

The bracelet is beautiful and I know she will love it. I have 45 years of practice. 🥰

Date of experience: November 16, 2024
Tennessee
1 review
0 helpful votes
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Ave
November 26, 2024

Do not Remember the item or date of the order. Enjoy watching RS

Date of experience: November 16, 2024
Florida
1 review
0 helpful votes
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Great prices and service
November 26, 2024

Repeat customer, always great price, secure shipping, and service.

Date of experience: November 16, 2024
Nevada
1 review
0 helpful votes
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Wow factor.
November 26, 2024

The designs are so nice in person very eye catching. Quick and accurate delivery.

Date of experience: November 16, 2024
New York
2 reviews
0 helpful votes
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Another Beautiful Set of Earrings!
November 26, 2024
Updated review

This is the company to use for the finest jewelry selections!

Date of experience: November 16, 2024

Always Happy!
November 24, 2024
Previous review

Jewelry is exquiste.
Gifts were always well received by my family and friends!

Date of experience: November 14, 2024
Connecticut
1 review
0 helpful votes
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Checkout is confusing
November 26, 2024

Checkout was confusing and difficult. I can't even finish this. I wouldn't use your website.

Date of experience: November 16, 2024
Barbara J. — Ross-Simons Rep
over a year old

We regret the issue you had trying to checkout but are glad that you were able to complete your order. We will certainly relay your concerns and issues with the appropriate department. You may always call us direct at (800) 835-0919 and we will be happy to assist with any order you wish to place.

Utah
1 review
0 helpful votes
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Great jewelry
November 26, 2024
Updated review

Fast, efficient service. Very nice jewelry at reasonable prices.

Date of experience: November 16, 2024

Great Value
November 15, 2024
Previous review

Fast and easy ordering and fulfillment. Unfortunately I'd ordered a duplicate necklace, and just had to return it. Will purchase a different one (a gift). Reasonable prices for nice, tasteful jewlery.

Date of experience: November 5, 2024
Ohio
1 review
0 helpful votes
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5 star
November 26, 2024

Always used telephone previously I enjoyed the interaction

Date of experience: November 16, 2024
Ohio
1 review
0 helpful votes
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Great Jewelry - Great Prices
November 26, 2024

Pleased with the website - easy to use PayPal. Disappointed that the tiger striped bangle bracelet sold out. Hope you get it back again.

Date of experience: November 16, 2024
Florida
1 review
0 helpful votes
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Great!
November 26, 2024

My wife loved the items: Byzantine bracelets, necklace, and ring.

Date of experience: November 16, 2024
Georgia
1 review
0 helpful votes
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Easy
November 26, 2024

Called rep for info and received great feedback regarding discounts, etc.

Date of experience: November 26, 2024
Georgia
1 review
1 helpful vote
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Nice
November 26, 2024

Very good price on previous purchase when I bought it. I really have enjoyed wearing the. Items I bought.

Date of experience: November 16, 2024