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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Always been satisfied with my Ross and Simon's orders. Fair prices, too!
I have purchased several items over the years and have been happy with these purchases.
Fantastic every time
Easy online ordering
Great customer service
All my past experiences have been helpful and informative.
So beautiful necklace and so easy to place order and received on time. Anyone who looks at this jewelry well be so happy and satisfied to receive.
Do not select items yourself and do not ask for options. Let her pick. If she offers choices, ask for her favorite. If she won't, get the first thing she showed you. Your choosing can help you both believe that you did something more than just ordering.
Make sure you have all the details the first time. Lots, maybe most, jewelry comes in sizes. I did not know that. Don't get stuck having to back and ask for deets. It ruins the "surprise".
Trust me here. Happy Holidays and you are welcome.
I love the diamond studs. Good quality and good price. Fast delivery.
Happy with purchases over all, somethings not available elsewhere.
The bracelet is beautiful and I know she will love it. I have 45 years of practice. 🥰
Repeat customer, always great price, secure shipping, and service.
The designs are so nice in person very eye catching. Quick and accurate delivery.
This is the company to use for the finest jewelry selections!
Jewelry is exquiste.
Gifts were always well received by my family and friends!
Checkout was confusing and difficult. I can't even finish this. I wouldn't use your website.
Fast, efficient service. Very nice jewelry at reasonable prices.
Fast and easy ordering and fulfillment. Unfortunately I'd ordered a duplicate necklace, and just had to return it. Will purchase a different one (a gift). Reasonable prices for nice, tasteful jewlery.
Pleased with the website - easy to use PayPal. Disappointed that the tiger striped bangle bracelet sold out. Hope you get it back again.
My wife loved the items: Byzantine bracelets, necklace, and ring.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret the issue you had trying to checkout but are glad that you were able to complete your order. We will certainly relay your concerns and issues with the appropriate department. You may always call us direct at (800) 835-0919 and we will be happy to assist with any order you wish to place.