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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Very pleased with recent order both with products and timely delivery.
Easy to find great gifts for special people and special occasions
I have loved every product I've purchased, however, as an IT professional, your site needs help. The refresh rate and inability to recognize logged in users is horrific. I could go on, however, this feedback will most likely not be seen...I'm just tired of $#*!ty websites the actually have good products.
Got hung up completing sale on my computer, had to switch to my phone. This could be an issue on my computer, but was extra grief for nothing.
Ordered some gold & silver bracelets this time. My go to for Christmas & birthday gifts.
Very pretty ring for a low price. Hope it will stay nice for years to come..
I have been buying a lot of jewelry from Ross-Simons and all my items are beautiful and low cost.
The ordering module is terrible. Too slow. Hard to understand the Wish Lists.
We regret the issue you are having with the website. The Wish Lists are for adding pieces that you do not want to purchase now but may want to in the future. If your email is registered with us and you have an account, it will save it for later. If you need any additional assistance using this feature, please reach out to us direct at (800)835-0919 and we will be happy to assist.
Looked for a long time to find a cross without adornment and I love it. It's hollow, not quite what I wanted, but even my husband thought it was solid! It hangs perfectly and always looks great. So I returned to find another necklace which will
Look good with it!
Very happy with my string of pearls. They have a beautiful luminescence and are strung with individual knots with a beautiful claspe.
Always great, high quality jewelry for anybody special. Always reasonable prices and speedy shipping!
Have made many purchases I've been thrilled with. When earrings that I loved, but had a post to wide for my piercing, they were readily accepted for return.
This is my fourth purchase and my first two pieces were very nice. Just wish shipping was faster!
Great. Very nice jewelry.
Super. Love your selections. Hopefully I will be able to find small onyx earrings with what they call a French hook (wire).
Quality products with professional and friendly customer service.
Greatest great American player ever and he was the greatest player ever to ever play
All are satisfactory. No complaints. I have purchased other items, and have not returned anything.
Always satisfied with item i select.
My wife formerly has been purchasing the annual Wallace Sleigh Bell since 1971.
Sadly, she recently passed away, so I will continue her tradition.
Her customer number - *******215
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret the issue you had with the website. We will certainly forward your concerns to the appropriate department. We are glad that you love all of our products and thank you for being a valued customer!