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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Service is efficient and merchandise is high quality. I was very pleased with my purchase.
Check out was quick with affirm. I cannot wait for my order to come.
Have been a fan of this site for decades. Beautiful jewelry, love free shipping.
I purchased a paper clip necklace with Toggle. I did not like it and called to return. Good experience on the phone. Returned and received a refund.
I love the ease of online shopping. The quality of Ross-Simon jewelry is great. Any necessary returns or exchanges are easy.
The item was not the size I expected, I thought the ring was going bigger. It was a gift.
Experience was easy & prompt. Awesome value. Will definitely shop again.
They made it so easy to shop! I will definitely be a returning customer!
I had to make a return of an expensive item that i had purchased as a gift for my wife several months prior to giving.
My wife was not in love with my choice, but the customer care staff helped me get a full refund!
This will be my first stop shop for jewelry forever!
Ordered beautiful pear necklace that I was not disappointed in.
Fantastic! Love shopping here. Highly recommend! Will be back for more!
I have purchased several items from Ross Simons and have made return due to sizing on a ring. I had no problem and received timely refund. I love their jewelry and will purchase in the future.
I'm a returning customer who has been extremely satisfied.
Great product descriptions and weight, easy ordering. Thank you.
Always timely shipping and delivery. Love the variety sale prices.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.