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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I have purchased jewelry from Ross Simon's and I have always has a very good experience which is important when you are making a large investment.
Excellent! I'm very satisfied with the quality and pricing for the item.
I've dealt with your company for years and would never hesitate to recommend it to anyone.
The directions are hard to find and irritating because it would appear one item is not enough
Great service and very pleased with products I purchased. Happy customer!
I have ordered 2 items previously and have been so happy with the products, price and service. Just ordered again and can't wait to receive my new ring.
Great items at great prices and quality!
Never been disappointed!
Excellent selection, excellent quality, great service. Always satisfied with my purchases.
Very nice jewelry for the price. No problem with a return and always satisfied.
Shopping online is so easy. I can filter to find what I like or scroll through you suggestions. Your jewelry is beautiful, long lasting, and reasonably priced. And, if there's ever an issue, your customer service is wonderful. Thank you!
Quick delivery, nice presentation. I've been happy with past purchases.
Bought a stretch bracelet as a gift and it broke after one wearing. Not please
The computer program is easy to follow
I loved the necklace I bought, but the chain clasp was so tiny that I can barely connect the chain together. I will have to buy a separate chain to be able to wear this unfortunately.
I am very pleased with the items i have purchased and impressed with the speed, accuracy and quality of the products.
Items that I have purchased exceed expectations. Fast shipping too!
Efficient and easy to use website. Shopping, purchase, delivery all straight forward and easy.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret the issue you had with the stretch bracelet. You may certainly return anything within 30-days of purchase for a refund or exchange. Please call us direct at (800) 835-0919 or use our easy online return processing.