Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,649

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Florida
4 reviews
0 helpful votes
Follow BARBRA M.
Unfollow BARBRA M.
Share Review
Report Review

Nice jewelry
November 27, 2024

I have purchased jewelry from Ross Simon's and I have always has a very good experience which is important when you are making a large investment.

Date of experience: November 17, 2024
Illinois
1 review
0 helpful votes
Follow Teresa T.
Unfollow Teresa T.
Share Review
Report Review

Excellent!
November 27, 2024
Updated review

Excellent! I'm very satisfied with the quality and pricing for the item.

Date of experience: November 17, 2024

Excellent!
November 20, 2024
Previous review

Excellent!

Date of experience: November 10, 2024
New York
1 review
0 helpful votes
Follow Eileen M.
Unfollow Eileen M.
Share Review
Report Review

2nd Order
November 27, 2024

Love your rings, very well made and stylish. Good fit and quality.

Date of experience: November 17, 2024
Texas
1 review
0 helpful votes
Follow Vicky I.
Unfollow Vicky I.
Share Review
Report Review

Love the Jewelry!
November 27, 2024

Wonderful, high-quality jewelry at affordable prices! Love it!

Date of experience: November 17, 2024
Ohio
1 review
0 helpful votes
Follow Ellen M.
Unfollow Ellen M.
Share Review
Report Review

You should make the checkout option more clear
November 27, 2024
Updated review

I've dealt with your company for years and would never hesitate to recommend it to anyone.

Date of experience: November 17, 2024

The directions are hard to find and irritating because...
September 30, 2024
Previous review

The directions are hard to find and irritating because it would appear one item is not enough

Date of experience: September 20, 2024
South Carolina
1 review
0 helpful votes
Follow Ann P.
Unfollow Ann P.
Share Review
Report Review

Great products and services.
November 27, 2024

Great service and very pleased with products I purchased. Happy customer!

Date of experience: November 17, 2024
Kentucky
1 review
0 helpful votes
Follow Cynthia M.
Unfollow Cynthia M.
Share Review
Report Review

Great products and service
November 27, 2024

I have ordered 2 items previously and have been so happy with the products, price and service. Just ordered again and can't wait to receive my new ring.

Date of experience: November 17, 2024
Florida
1 review
0 helpful votes
Follow Susan R.
Unfollow Susan R.
Share Review
Report Review

Great items at great prices and quality!
Never been disappointed!

Date of experience: November 17, 2024
Connecticut
1 review
0 helpful votes
Follow Rosalyn Y.
Unfollow Rosalyn Y.
Share Review
Report Review

Great selection and great value.
November 27, 2024

Excellent selection, excellent quality, great service. Always satisfied with my purchases.

Date of experience: November 17, 2024
Pennsylvania
1 review
0 helpful votes
Follow Beatrice Z.
Unfollow Beatrice Z.
Share Review
Report Review

Always happy with my purchases
November 27, 2024

Very nice jewelry for the price. No problem with a return and always satisfied.

Date of experience: November 17, 2024
New Jersey
1 review
0 helpful votes
Follow annarose B.
Unfollow annarose B.
Share Review
Report Review

So easy
November 27, 2024

Shopping online is so easy. I can filter to find what I like or scroll through you suggestions. Your jewelry is beautiful, long lasting, and reasonably priced. And, if there's ever an issue, your customer service is wonderful. Thank you!

Date of experience: November 17, 2024
Vermont
1 review
0 helpful votes
Follow Pamela Y.
Unfollow Pamela Y.
Share Review
Report Review

Very good
November 27, 2024

Products have been as expected and delivered promptly. Thanks.

Date of experience: November 17, 2024
Michigan
1 review
0 helpful votes
Follow Andrea K.
Unfollow Andrea K.
Share Review
Report Review

Beautiful jewelry
November 27, 2024

Quick delivery, nice presentation. I've been happy with past purchases.

Date of experience: November 17, 2024
Florida
2 reviews
1 helpful vote
Follow Lynne E.
Unfollow Lynne E.
Share Review
Report Review

Stretch Bracelets
November 27, 2024
Updated review

Bought a stretch bracelet as a gift and it broke after one wearing. Not please

Date of experience: November 17, 2024
Barbara J. Ross-Simons Rep
over a year old

We regret the issue you had with the stretch bracelet. You may certainly return anything within 30-days of purchase for a refund or exchange. Please call us direct at (800) 835-0919 or use our easy online return processing.


The computer program is easy to follow
November 12, 2024
Previous review

The computer program is easy to follow

Date of experience: November 2, 2024
Colorado
1 review
0 helpful votes
Follow Patty P.
Unfollow Patty P.
Share Review
Report Review

I loved the necklace I bought, but the chain clasp was so tiny that I can barely connect the chain together. I will have to buy a separate chain to be able to wear this unfortunately.

Date of experience: November 17, 2024
Pennsylvania
1 review
0 helpful votes
Follow Kathleen B.
Unfollow Kathleen B.
Share Review
Report Review

Impressed
November 27, 2024

I am very pleased with the items i have purchased and impressed with the speed, accuracy and quality of the products.

Date of experience: November 17, 2024
New York
1 review
0 helpful votes
Follow Yucca E.
Unfollow Yucca E.
Share Review
Report Review

Yc
November 27, 2024

Ok experience their prices with better discounts could be more appealing

Date of experience: November 17, 2024
Georgia
1 review
0 helpful votes
Follow Mary Y.
Unfollow Mary Y.
Share Review
Report Review

Excellent
November 27, 2024

A world necklace made in Italy. It was Murano and I have purchased many Murano pieces.

Date of experience: November 17, 2024
Ohio
2 reviews
0 helpful votes
Follow Joanne R.
Unfollow Joanne R.
Share Review
Report Review

Always beautiful jewelry!
November 27, 2024

Items that I have purchased exceed expectations. Fast shipping too!

Date of experience: November 17, 2024
Georgia
1 review
0 helpful votes
Follow Jeffrey V.
Unfollow Jeffrey V.
Share Review
Report Review

Product and delivery as advertised.
November 27, 2024

Efficient and easy to use website. Shopping, purchase, delivery all straight forward and easy.

Date of experience: November 27, 2024