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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Cyprus
1 review
0 helpful votes
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Good return policy.
November 28, 2024

Excellent selection, quality & responsive customer service.

Date of experience: November 18, 2024
Georgia
1 review
0 helpful votes
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Delightfully dependable
November 28, 2024

From ordering to follow-up communications, nothing can top it, except for the product itself. My wife loved the necklace. It was the second "just because " gift for her that I ordered from Ross-Simmons. I am certain there will be others in the future.

Date of experience: November 18, 2024
Texas
1 review
1 helpful vote
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Al good
November 28, 2024

Great. My family has been shopping here for years. Never received anything that was not as good as it looked in the catalogs.

Date of experience: November 18, 2024
Illinois
1 review
1 helpful vote
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Great Selection
November 28, 2024
Updated review

Great selection / best prices / easy returns or exchanges!

Date of experience: November 18, 2024

GREAT selection and deals!
June 6, 2024
Previous review

GREAT selection and deals!

Date of experience: May 27, 2024
California
1 review
1 helpful vote
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Quality
November 28, 2024

Very pleased with my purchases. Beautiful pieces that catch the eye and get compliments

Date of experience: November 18, 2024
Pennsylvania
2 reviews
1 helpful vote
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Great
November 28, 2024

Always great quality Great selection and prices. Always find what I'm looking for.

Date of experience: November 18, 2024
California
1 review
1 helpful vote
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Great prices and quality
November 28, 2024

Found the perfect item at a great price. I didnt have to shop at multiple place to find the right gift

Date of experience: November 18, 2024
Wisconsin
1 review
1 helpful vote
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The quality is nice. I've had two "problems" (with two different products) and R&S handled it IMMEDIATELY

Date of experience: November 18, 2024
Florida
1 review
1 helpful vote
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Jewelry
November 28, 2024
Updated review

Very nice quality jewelry. Quick timing in receiving order.

Date of experience: November 18, 2024

Easy cite to navigate
February 7, 2024
Previous review

Easy cite to navigate. Nice quality jewelry.

Date of experience: February 7, 2024
Michigan
1 review
1 helpful vote
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Great place for jewelry
November 28, 2024
Updated review

Great place for jewelry no matter what you taste, what your style, what you can afford, you will always be able to find something of quality and beauty!

Date of experience: November 18, 2024

AwesomeBeautiful
May 13, 2024
Previous review

Awesome
Beautiful

Date of experience: May 3, 2024
South Carolina
1 review
2 helpful votes
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Quality
November 28, 2024

I am always pleased with the quality and value of jewelry at Ross Simons.

Date of experience: November 18, 2024
Florida
4 reviews
2 helpful votes
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LOVE ROSS-SIMONS
November 28, 2024

I love this jewelry. It is incredible quality for a good price. I now have 6 pieces from this company and they are my favorites. The sparkle and simplicity of design make me so happy to wear them and look at them. When I went to dinner with my mother-in-law, I noticed she was wearing a Ross-Simons tennis bracelet just like mine. We both have fabulous taste.

Date of experience: November 18, 2024
Massachusetts
1 review
1 helpful vote
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Excellent
November 28, 2024

Excellent service nice quality merchandise fast delivery

Date of experience: November 18, 2024
New York
1 review
1 helpful vote
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Lovely offerings with reasonable prices
November 28, 2024

Happy with past purchases. Good assortment of reasonably priced keepsakes

Date of experience: November 18, 2024
Georgia
1 review
0 helpful votes
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Easier online.
November 28, 2024

Phone order, four buys. Danced around the tree several times.

Date of experience: November 18, 2024
Pennsylvania
1 review
0 helpful votes
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Coupons misleading
November 28, 2024

Coupons couldn't be used and gave no explanation or "$30" dollars of a minimum purchase of $100 became just $15 off of an order for over $100 not explanation

Date of experience: November 18, 2024
Barbara J. — Ross-Simons Rep
over a year old

We see that you were able to use your Welcome Coupon on your order. When you sign up for the coupon, the promotion described is $15 off $100+, or $30 off $250+. It is clearly stated online. Your order was over $100, but less than $250, so the $15.00 coupon was applied. We hope you love the earrings!

California
1 review
1 helpful vote
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My Go-to for Jewelry!
November 28, 2024

I have ordered from Ross-Simons multiple times and have been very pleased (as has my wife!) with the product, service and price.

Date of experience: November 18, 2024
California
1 review
0 helpful votes
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Beautiful
November 28, 2024

Great exactly as shown very satisfied with purchase. Have been very satisfied with all my purchases.

Date of experience: November 18, 2024
Missouri
1 review
1 helpful vote
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Black bracelet
November 28, 2024

Beautiful! Giving as a Xmas gift! I know she will love it. Thanks

Date of experience: November 28, 2024
North Carolina
1 review
1 helpful vote
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Beautiful earrings
November 28, 2024

So far everything has been fine. I am very pleased with my purchase!

Date of experience: November 28, 2024