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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Florida
1 review
1 helpful vote
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Have purchased for my daughters for years with you, always satisfied

Date of experience: November 19, 2024
Texas
1 review
1 helpful vote
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Have purchased many items & returned several. No problems with returns.

Date of experience: November 19, 2024
New York
1 review
1 helpful vote
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Fantastic
November 29, 2024

Always a pleasant experience with this company. Great selection.

Date of experience: November 19, 2024
New Hampshire
1 review
1 helpful vote
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Fast and easy
November 29, 2024

Also fast and easy; what more do you want me to say; is this not enough?

Date of experience: November 19, 2024
Connecticut
1 review
1 helpful vote
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Always satisfied with Ross simmons
November 29, 2024

Loved all I received over the years for myself and gifts for others.

Date of experience: November 19, 2024
Georgia
1 review
1 helpful vote
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Beautiful jewelry
November 29, 2024

I love Ross Simmons they are easy to shop and easy for delivery.

Date of experience: November 19, 2024
New York
1 review
1 helpful vote
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Defective product
November 29, 2024

Unfortunately, the bracelet I received has a defective clasp.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 19, 2024
Barbara J. — Ross-Simons Rep
over a year old

We regret to learn of the issue with the clasp on the bracelet. This certainly isn't the experience we want for our customers. We offer a 30-day return policy and the bracelet can be returned for refund or exchange for new item. Returns are easy to set up online thru your order on our website or you may call us, we can be reached 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist. Private message sent.

Texas
1 review
0 helpful votes
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Great prices, great jewelry
November 29, 2024

I've purchased several times and was always pleased with my purchase. Sometimes the items are smaller than I thought, but the quality is always there.

Date of experience: November 19, 2024
Texas
1 review
0 helpful votes
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Easy
November 29, 2024

I ordered for my mother but this is a Christmas present for me. I did not open the package. I gave it to her and I will open it Christmas Day. I have ordered my Christmas gift from you before and was pleased with my mom's purchase.😊

Date of experience: November 19, 2024
Ohio
1 review
0 helpful votes
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Sterling topaz bracelet
November 29, 2024

Easy to order. Quality has always been exceptional with this company!

Date of experience: November 29, 2024
Georgia
1 review
0 helpful votes
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Awesome jewelry site
November 29, 2024

I've always been pleased with what I've ordered and received!

Date of experience: November 19, 2024
Nebraska
2 reviews
0 helpful votes
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Quality & value
November 29, 2024
Updated review

I have been ordering from Ross Simons for 15 years. They have quality merchandise at a reasonable price.

Date of experience: November 19, 2024

Great products!
November 12, 2023
Previous review

Accurate description and good value of product purchased.

Date of experience: November 12, 2023
Florida
1 review
0 helpful votes
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Best jewelry
November 29, 2024

Superb experience. Great designs. Good quality and great prices.

Date of experience: November 19, 2024
Tennessee
1 review
1 helpful vote
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Lovely and beautifully made.
November 29, 2024
Updated review

Perfect for dress or casual attire. The contrasting stones are lovely in the setting.

Date of experience: November 19, 2024

Beautiful jewelry and easy to order
October 27, 2024
Previous review

Beautiful jewelry and easy to order.

Date of experience: October 17, 2024
New York
1 review
0 helpful votes
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Nice jewelry
November 29, 2024

Had no previous problems with my jewelry orders. Always pleased with the product

Date of experience: November 19, 2024
Ohio
1 review
0 helpful votes
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Quality is lacking
November 29, 2024

The pair of earrings I ordered were defective. The clasp on one of the earrings did not keep the earring closed.

Date of experience: November 19, 2024
New York
1 review
0 helpful votes
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Good quality jewelry,...Thanks much Can't believe your forced to write more than I have to. That needs to be changed...except what is written...

Date of experience: November 19, 2024
Georgia
1 review
0 helpful votes
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Excellent!
November 29, 2024

Very easy and simple! Love my bracelet! Delivered tight on time…

Date of experience: November 22, 2024
Texas
1 review
1 helpful vote
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Items received promptly and always packaged beautifully.

Date of experience: November 19, 2024
Kentucky
1 review
1 helpful vote
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Beautiful jewelry great price
November 29, 2024

Tons to choose from,very fast shipping, and if you need them,they have great customer service

Date of experience: November 19, 2024