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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Have purchased for my daughters for years with you, always satisfied
Have purchased many items & returned several. No problems with returns.
Also fast and easy; what more do you want me to say; is this not enough?
Loved all I received over the years for myself and gifts for others.
Unfortunately, the bracelet I received has a defective clasp.
I've purchased several times and was always pleased with my purchase. Sometimes the items are smaller than I thought, but the quality is always there.
I ordered for my mother but this is a Christmas present for me. I did not open the package. I gave it to her and I will open it Christmas Day. I have ordered my Christmas gift from you before and was pleased with my mom's purchase.😊
Easy to order. Quality has always been exceptional with this company!
I've always been pleased with what I've ordered and received!
I have been ordering from Ross Simons for 15 years. They have quality merchandise at a reasonable price.
Accurate description and good value of product purchased.
Superb experience. Great designs. Good quality and great prices.
Perfect for dress or casual attire. The contrasting stones are lovely in the setting.
Beautiful jewelry and easy to order.
Had no previous problems with my jewelry orders. Always pleased with the product
The pair of earrings I ordered were defective. The clasp on one of the earrings did not keep the earring closed.
Good quality jewelry,...Thanks much Can't believe your forced to write more than I have to. That needs to be changed...except what is written...
Items received promptly and always packaged beautifully.
Tons to choose from,very fast shipping, and if you need them,they have great customer service
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret to learn of the issue with the clasp on the bracelet. This certainly isn't the experience we want for our customers. We offer a 30-day return policy and the bracelet can be returned for refund or exchange for new item. Returns are easy to set up online thru your order on our website or you may call us, we can be reached 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist. Private message sent.