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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Found best earrings for holidays. Previous orders handled expeditiously and returns are prompt.
I have placed orders with Ross Simons many times including years ago wedding gifts. At that time sterling silver flatware was available and sterling baby rattles and cups. The merchandise available today is affordable but not the quality it was in the past.
I purchased a ring as a birthday gift. The recipient loved the piece.
Great selection and service. Quick delivery
Price point was very good.
Beautiful jewelry, the price was great. The rings fit well and everything was as pictured.
I bought the black pave spinel ring in gold as i wait for my husband to buy me the look-a-like from Marco Bicego (for thousands more) and I'm pleasantly surprised.
On 2 necklace purchases, the open/close clasp is small and difficult to work with. One I sent back, the other I have kept and still struggle with it. Designers need to improve the ease of clasps.
Choices and availability are excellent. Process is clear, easy, and reassuring!
Excellent experience, like items and love sale prices at this time of year
Fast & easy! Love all jewelry I have bought in the past
I will definitely shop this sight again
Items not made as well as a couple of years ago. Clasps and earring backs have been a problem. Ankle bracelets (several) have broken with little usage. Earring backs too tiny for older fingers.
No complaints, Totally satisfied!
Wonderful selection, great prices
I have always been extremely pleased with my purchases and the few times I have had to deal with customer service, they have been great as well.
The stone colors were not as displayed in the materials. We ended up having to return the jewelry.
I have been extremely happy with the quality of the products that I purchased over 30 years ago.
You replaced a broken clasp immediately without question.
Easy and quick checkout and found exactly what I was looking for. Great place to shop!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.