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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great
November 29, 2024

Always great. Like the price and quality. Every now and then is now to gift me some gold

Date of experience: November 19, 2024
Georgia
1 review
0 helpful votes
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Beautiful pieces
November 29, 2024

Found best earrings for holidays. Previous orders handled expeditiously and returns are prompt.

Date of experience: November 19, 2024
District of Columbia
1 review
0 helpful votes
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Satisfactory
November 29, 2024

I have placed orders with Ross Simons many times including years ago wedding gifts. At that time sterling silver flatware was available and sterling baby rattles and cups. The merchandise available today is affordable but not the quality it was in the past.

Date of experience: November 19, 2024
California
1 review
0 helpful votes
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I purchased a ring as a birthday gift. The recipient loved the piece.

Date of experience: November 19, 2024
Connecticut
1 review
0 helpful votes
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Edward
November 29, 2024

Shopped with you before. Glade to do it again. Some great ideas. Thank You

Date of experience: November 19, 2024
Pennsylvania
1 review
0 helpful votes
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Beautiful jewelry
November 29, 2024

Great selection and service. Quick delivery
Price point was very good.

Date of experience: December 1, 2024
Arizona
1 review
0 helpful votes
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Beautiful pieces
November 29, 2024

Beautiful jewelry, the price was great. The rings fit well and everything was as pictured.

Date of experience: November 19, 2024
Connecticut
1 review
0 helpful votes
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Impressed
November 29, 2024

I bought the black pave spinel ring in gold as i wait for my husband to buy me the look-a-like from Marco Bicego (for thousands more) and I'm pleasantly surprised.

Date of experience: November 19, 2024
Georgia
1 review
0 helpful votes
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Ordering quick and easy
November 29, 2024

Excellent products and stand behind products and services.

Date of experience: November 19, 2024
Alabama
1 review
0 helpful votes
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Necklace Clasps
November 29, 2024

On 2 necklace purchases, the open/close clasp is small and difficult to work with. One I sent back, the other I have kept and still struggle with it. Designers need to improve the ease of clasps.

Date of experience: November 19, 2024
North Carolina
1 review
0 helpful votes
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Quality Service
November 29, 2024

Choices and availability are excellent. Process is clear, easy, and reassuring!

Date of experience: November 19, 2024
Wisconsin
1 review
0 helpful votes
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Excellent experience, like items and love sale prices at this time of year

Date of experience: November 19, 2024
North Carolina
1 review
0 helpful votes
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As beautiful as pictured.
November 29, 2024

Fast & easy! Love all jewelry I have bought in the past
I will definitely shop this sight again

Date of experience: November 19, 2024
Massachusetts
1 review
0 helpful votes
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Better quality
November 29, 2024

Items not made as well as a couple of years ago. Clasps and earring backs have been a problem. Ankle bracelets (several) have broken with little usage. Earring backs too tiny for older fingers.

Date of experience: November 19, 2024
California
1 review
0 helpful votes
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No complaints, Totally satisfied!
Wonderful selection, great prices

Date of experience: November 19, 2024
Indiana
3 reviews
1 helpful vote
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Great quality jewelry
November 29, 2024
Updated review

I have always been extremely pleased with my purchases and the few times I have had to deal with customer service, they have been great as well.

Date of experience: November 19, 2024

Quick and easy
June 9, 2023
Previous review

Quick and easy.

Date of experience: June 9, 2023
Texas
1 review
0 helpful votes
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Color Issues
November 29, 2024

The stone colors were not as displayed in the materials. We ended up having to return the jewelry.

Date of experience: November 19, 2024
New Hampshire
1 review
0 helpful votes
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Quality products
November 29, 2024

I have been extremely happy with the quality of the products that I purchased over 30 years ago.

Date of experience: November 19, 2024
California
1 review
0 helpful votes
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Excellent product and service.
November 29, 2024

You replaced a broken clasp immediately without question.

Date of experience: November 19, 2024
Ohio
1 review
0 helpful votes
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Great Deals!
November 29, 2024

Easy and quick checkout and found exactly what I was looking for. Great place to shop!

Date of experience: November 19, 2024