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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Gold Star service
November 30, 2024

Great website. Quick delivery! Beautiful ring that look smore expensive than it was!

Date of experience: December 2, 2024
Georgia
1 review
0 helpful votes
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Excellent
November 30, 2024

Have purchased from RS for many years & have never been disappointed!

Date of experience: November 20, 2024
Maine
1 review
0 helpful votes
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Beautiful
November 30, 2024

Great selection and quality. Happy every time. No need to leave the house

Date of experience: November 20, 2024
Indiana
1 review
0 helpful votes
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Easy
November 30, 2024

It's so easy to navigate the website! I always find beautiful pieces!

Date of experience: November 20, 2024
New Hampshire
1 review
0 helpful votes
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Great
November 30, 2024

Great product, as advertised and quick shipping. Everything was good.

Date of experience: November 20, 2024
Georgia
1 review
0 helpful votes
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Very good process
November 30, 2024

Ordering, and shipping was stupid easy, as it should be. Order the product, pay for the product, ship me the product in a secure package via a reliable carrier.

Date of experience: November 20, 2024
North Carolina
1 review
0 helpful votes
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Name footstool
November 30, 2024

Love these! First bought them for my grandchildren. Now buy for others also.

Date of experience: November 20, 2024
Florida
1 review
1 helpful vote
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Nice jewelry reasonably priced
November 29, 2024

I've ordered a number of times and also had to return items and have always had a positive, seamless experience.

Date of experience: November 19, 2024
Florida
1 review
1 helpful vote
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Beautiful Items
November 29, 2024

There are so many selections and it would be really hard too not find something that you would want. Just browsing you could find at least 3 things.

Date of experience: November 19, 2024
Arizona
1 review
0 helpful votes
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Love these bells!
November 29, 2024

Ordering has always been very easy. Have ordered these bells for my children for many years.

Date of experience: November 19, 2024
New Mexico
1 review
0 helpful votes
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Easy ordering
November 29, 2024

Selecting item, checking out very fast, and fast delivery!

Date of experience: November 19, 2024
Utah
1 review
0 helpful votes
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Great service
November 29, 2024

Shipment was prompt and the jewelry was well packaged. The product was reliable.

Date of experience: November 19, 2024
California
1 review
0 helpful votes
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Good quality
November 29, 2024

Provides good search options,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: November 19, 2024
Arizona
1 review
1 helpful vote
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Quality
November 29, 2024

I love to purchase from Ross-Simons. Everything I've purchased has been very good quality I never worry if I'm buying it as a gift that I will be giving some thing that is not good quality. They tend to ship very quickly as well, which is very much appreciated

Date of experience: November 19, 2024
Texas
1 review
1 helpful vote
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Very nicely finished.
November 29, 2024
Updated review

Ordered all Christmas gifts for the ladies in my family, great options and choices

Date of experience: November 19, 2024

Beautiful pieces
November 16, 2024
Previous review

Beautiful pieces

Date of experience: November 6, 2024
Ohio
1 review
0 helpful votes
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The perfect gifts
November 29, 2024

Can always find the perfect gift for any occasion. The variety is amazing.

Date of experience: November 19, 2024
Florida
1 review
0 helpful votes
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Feedback
November 29, 2024

I wasn't happy about the fact you use the USPS
They are incredibly slow and unreliable
And it's my own fault, but I was disappointed in the size of the bees at that price. I thought they would be more substantial, but that's my fault for not looking more closely.

Date of experience: November 19, 2024
Barbara J. — Ross-Simons Rep
over a year old

If you select a free standard shipping, we do ship out USPS and find that almost all of our customers receive their pieces within the 5-day delivery time that we estimate when checking out. When tracked, we see that you did receive your piece on the fifth day. If you would prefer a faster delivery time, we do offer UPS 2-day, or UPS Overnight, for an additional charge. (If you join our VIP Club, you will receive Free 2-day shipping on all of your jewelry purchases for a year!) We understand it can be challenging to depict size online, that's why we always include the item dimensions on the Product Details section, as well as include a photograph taken to scale on the model. We always want you to be 100% satisfied with your pieces and offer a 30-day return or exchange policy. Thank you for choosing Ross-Simons.

Indiana
1 review
0 helpful votes
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Thank you!
November 29, 2024

Easy every time. Very reliable! Like sharing with all of our friends!

Date of experience: November 19, 2024
Arkansas
1 review
1 helpful vote
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Very pretty shiny silver necklace
November 29, 2024

I was looking for a silver necklace that will stay silver & not turn dark, so far it's kept it's color

Date of experience: November 19, 2024
Michigan
1 review
0 helpful votes
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Love it!
November 29, 2024

I bought each of my daughters a piece of jewelry for their birthdays. They absolutely love it!

Date of experience: November 19, 2024