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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Great website. Quick delivery! Beautiful ring that look smore expensive than it was!
Great product, as advertised and quick shipping. Everything was good.
Ordering, and shipping was stupid easy, as it should be. Order the product, pay for the product, ship me the product in a secure package via a reliable carrier.
Love these! First bought them for my grandchildren. Now buy for others also.
I've ordered a number of times and also had to return items and have always had a positive, seamless experience.
There are so many selections and it would be really hard too not find something that you would want. Just browsing you could find at least 3 things.
Ordering has always been very easy. Have ordered these bells for my children for many years.
Selecting item, checking out very fast, and fast delivery!
Shipment was prompt and the jewelry was well packaged. The product was reliable.
Provides good search options,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I love to purchase from Ross-Simons. Everything I've purchased has been very good quality I never worry if I'm buying it as a gift that I will be giving some thing that is not good quality. They tend to ship very quickly as well, which is very much appreciated
Ordered all Christmas gifts for the ladies in my family, great options and choices
Can always find the perfect gift for any occasion. The variety is amazing.
I wasn't happy about the fact you use the USPS
They are incredibly slow and unreliable
And it's my own fault, but I was disappointed in the size of the bees at that price. I thought they would be more substantial, but that's my fault for not looking more closely.
I was looking for a silver necklace that will stay silver & not turn dark, so far it's kept it's color
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
If you select a free standard shipping, we do ship out USPS and find that almost all of our customers receive their pieces within the 5-day delivery time that we estimate when checking out. When tracked, we see that you did receive your piece on the fifth day. If you would prefer a faster delivery time, we do offer UPS 2-day, or UPS Overnight, for an additional charge. (If you join our VIP Club, you will receive Free 2-day shipping on all of your jewelry purchases for a year!) We understand it can be challenging to depict size online, that's why we always include the item dimensions on the Product Details section, as well as include a photograph taken to scale on the model. We always want you to be 100% satisfied with your pieces and offer a 30-day return or exchange policy. Thank you for choosing Ross-Simons.