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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Many compliments received! I am adding more words so I can complete the feedback.
Very easy to find what I was looking for. Have purchased products before and like the quality
Great selection, good prices makes it easy to choose gifts for occasions
Using Ross Simons was a very good experience and would recommend to others
Item arrived promptly in perfect condition. I trust Ross Simon to sell beautiful authentic gems.
2nd time ordering. First experience was great. Hoping for good results on the 2nd also
Fantastic jewelry, great deals in the clearance section for someone on a budget (that's me!).
I have a small collection of pieces from this store. I first bought from them 22 years ago a necklace and earrings I wore to my wedding.
Great experience. Love Ross Simons products and their service is always great
Great selections, always something to intrigue me. Never disappointed.
I usually like everything I order from Ross Simons but I am very disappointed in this necklace. It is much smaller that I thought and looks cheap. The cross pendant already broke off of the chain. This purchase is a complete waste of money.
Loved your sales and jewelry, and a web site that is easy to follow.
Your additional 15% was not on all clearence!
I purchased another but smaller pair of earrings. They're much smaller hoop and I like these better due to size.
Stones sometimes (often) fall out. That said, your stuff is often quite pretty.
Yesterday I did an order in error and tried to cancel it within 10 minutes only to be told that it could not be canceled. And I would need to mail it back and my credit card would be charged. Once return was received then the charge would be removed. My husband and I have been with RS for decades and that was the first time I requested special dispensation to help me before the error order was to be shipped today. I am very sad and disappointed that RS let me down the first time I needed help.
We understand you reached out to our customer service department to request an order be canceled. Our team has looked into this issue. A private message has been sent.
Very easy site to use and beautiful jewelry and great prices
Ross Simons web site makes ordering easy! Checkout id quick and delivers on time.
The Ross Simon website makes ordering easy.
Jewelry was delivered in a reasonable amount of time, and the jewelry was what it said it would be.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret that the necklace was not as expected. We see that you have reached out to customer service to return. Thank you for choosing Ross-Simons, and we hope you shop with us again.