On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It is easy to navigate the web site and shop for jewelry! Only downside is too many choices!
I have been a customer for many years. & purchased many items, most of which I was satisfied with. My purchase was much smaller than expected & had some kind of film defect on the stone. I promptly arranged to return it with no problem.
I have placed orders before & haven't received the discount promised. Thank you.
Excellent prices, fast shipping, good value for the money, highly recommend!
No problems with ordering or delivery. Wish the bracelet was bigger. You can't even see that it is paperclip chain
I am a satisfied repeat customer and I have purchased for myself and as gifts.
The necklace is gorgeous and sparkles brilliantly. I am very happy with the purchase.
Previously I had know issues. I'm not sure item is going to a different address than my billing address. I will call for help
When checking out, our website will always ask you for the shipping address first, followed by the billing address. We see that you called and spoke with a customer service representative who assisted you. We hope the gift recipient loves the earrings!
Quality at a reasonable price and sales are excellent, you won't be disappointed
Saw the item online and thought it was a good value for the money.
I was pleased with emails keeping me updated on when item shipped and delivery date of item.
Extremely satisfied with quality of pearl necklace! Positive experience from start to finish. Thank you!
I bought a ring for my wife that I've had my eye on for a while for Christmas. He went on sale and I grabbed it. I have been very pleased with this company overall. My only complaint is that they are a little bit slow to ship.
The jewelry is amazingly beautiful on screen and in person. Makes me happy!
I am greatly pleased with my purchases. I have made several, as gifts and for myself. Every ring I have purchased is beautiful. The jewelry box looks luxurious, worthy of fine jewelry, and is well-made. The ease of selection, wish list while considering, and purchase was wonderful. The website is fast and responsive, without glitching (like other sites which shall remain unnamed). The only problem is that I don't receive the item immediately upon purchasing—but that would take a miracle. Finally, I've got to stop visiting your site because on each visit I find more to buy.
It's quick and easy! Huge selection, easy ordering and wife loves!
Amazing, simple shopping, unique jewelery! My wife lovvves it
Always enjoy the selection, variety, and value. The descriptions are helpful in making decisions.
Very good. I bought a ring and when it came, it wasn't for me. Making the retun was easy anot now I have chosen something more to my style.
Easy to order, arrived as described but I decided to return it as the ring was too fancy for me.
I purchased a gift and the recipient was very happy with the gift.
I love the jewelry selection and the quality of the pieces. I haven't ever been disappointed with a purchase.
I like the items I have purchased and great prices for the items and choices
I have bought three pieces and all of them are stunning! So very happy I found Ross Simons. Beautiful jewelry, great prices, excellent quality!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We looked at your current order and see that you did receive the discount promised on the day you ordered. We have reached out via email to assist. We hope you love your pieces.