On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not always possible to know the quality from the web. However, the products are usually quite nice.
Been buying pieces from m Ross-Simon for years and everything last and is off superior quality
Great service and always dependable with the products ordered
Excellent service and item as envisioned. I used to purchase at Raleigh, N.C. Store, but none available in Montana.
Great quality. Shipping took a little longer than expected, but worth the wait.
I have several pieces and they are all fabulous! Beautiful quality.
I added my number for texts and the site said a $30 code would be provided via text but none was. Had to call support for the code. I'm sure that's the tactic but its tacky.
I always appreciate the calls for upcoming specials, and advice.
It is always a pleasure to shop with you!
I was having trouble online and the assistant was amazing! I am very appreciative.
Quality as described. Reasonable prices. Deliveries are timely.
Every piece I have purchased has been exactly as advertised and my wife loves them all.
Order was on time and I have been ordering for years now,the quality it great and I will continue to order,love their jewelry
No problem with returns, super helpful customer service employees.
Beautiful jewelry at affordable prices. Easy returns. There are also personal shoppers.
Have great jewelry. It's just hard to get through placing an order
My husband bought a ring that I had asked for and I love it! I always get compliments
The product line and the customer service are all awesome and fun to have.
Kind...informative and fun...service rep named Patricia was just a rock star.
I had a good experience and the ring was nice. I will be ordering a necklace soon.
Love their products, prices and service! Will always shop here over Tiffany's! :)
This, again, was a quick, simple, and pleasant experience.
It was a simple ordering process. No problems.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members