Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,649

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Linda H.
Unfollow Linda H.
Share Review
Report Review

Beautiful jewelry
December 1, 2024

Love the emerald earrings I purchased. Gem size is perfect.

Date of experience: November 21, 2024
New Jersey
1 review
1 helpful vote
Follow SUSAN J.
Unfollow SUSAN J.
Share Review
Report Review

My go to store!
December 1, 2024
Updated review

Ive been a customer since 1987. I recently ordered a bracelet and necklace as Christmas gifts - both beautiful

Date of experience: November 21, 2024

RS grandmom
November 23, 2024
Previous review

I have been shopping with Ross Simons since 1987. I can always find what I'm looking for

Date of experience: November 13, 2024
Missouri
1 review
1 helpful vote
Follow Mary J.
Unfollow Mary J.
Share Review
Report Review

Great source of fine jewelery
December 1, 2024
Updated review

Have loved everything I've bought from Ross-Simons. Will order again.

Date of experience: November 21, 2024

Love the review of each item when checking out and...
May 7, 2024
Previous review

Love the review of each item when checking out and option to edit.

Date of experience: April 23, 2024
North Carolina
1 review
0 helpful votes
Follow Elizabeth D.
Unfollow Elizabeth D.
Share Review
Report Review

Love it
December 1, 2024

Great quality! Great shipping! Happy customer! I love the inventory variety

Date of experience: November 21, 2024
Idaho
1 review
0 helpful votes
Follow Teresa M.
Unfollow Teresa M.
Share Review
Report Review

Great
December 1, 2024

Great too thank you very much have a great day. Hope to order again soon

Date of experience: November 21, 2024
Georgia
1 review
0 helpful votes
Follow Linda N.
Unfollow Linda N.
Share Review
Report Review

Quality
December 1, 2024

I was extremely happy with the Christmas earrings I ordered as gifts. They were unique and made with quality.

Date of experience: November 21, 2024
Florida
1 review
0 helpful votes
Follow LISA E.
Unfollow LISA E.
Share Review
Report Review

Love the variety offered
December 1, 2024

Always great jewelry and customer service great prices for everyone

Date of experience: November 21, 2024
Indiana
2 reviews
0 helpful votes
Follow Ruth P.
Unfollow Ruth P.
Share Review
Report Review

Just perfect; from ordering to delivery! Much better than I expected!

Date of experience: November 21, 2024
Ohio
1 review
0 helpful votes
Follow Dan E.
Unfollow Dan E.
Share Review
Report Review

Beautiful piece of art.
December 1, 2024

Very nice piece. Beautiful piece of art and know the person I'm giving this to will enjoy it.

Date of experience: November 21, 2024
Florida
1 review
1 helpful vote
Follow Jeanette O.
Unfollow Jeanette O.
Share Review
Report Review

Surveys are so much easier they don't ask so
This now becomes annoying this now becomes annoying this now becomes annoying you're asking so much

Date of experience: November 21, 2024
Oregon
3 reviews
3 helpful votes
Follow Patricia G.
Unfollow Patricia G.
Share Review
Report Review

Cute earrings
December 1, 2024

Cute earrings, but quite tiny. With my old fingers, I hope I don't lose one trying to put them on.

Date of experience: November 21, 2024
California
1 review
1 helpful vote
Follow Marirose T.
Unfollow Marirose T.
Share Review
Report Review

Received my order on time
November 30, 2024

I'm satisfied with my order. I hope, I will receive my order as described in the item description.

Date of experience: November 20, 2024
California
1 review
2 helpful votes
Follow LAURIE V.
Unfollow LAURIE V.
Share Review
Report Review

Beautiful necklace
November 30, 2024

Shopping was easy and arrived in a nice box. The necklace is beautiful and I can't wait to give it as a gift.

Date of experience: November 20, 2024
New York
1 review
0 helpful votes
Follow JEFFREY Z.
Unfollow JEFFREY Z.
Share Review
Report Review

Great Buy
November 30, 2024

I order Jewelry and it came very fast and is of good quality. I love the bracelet and necklace.

Date of experience: November 20, 2024
New Mexico
1 review
0 helpful votes
Follow Rebecca Q.
Unfollow Rebecca Q.
Share Review
Report Review

Great jewelry
November 30, 2024

Love your jewelry. Really high quality and gorgeous and great service.

Date of experience: November 20, 2024
Canada
1 review
0 helpful votes
Follow Chassi F.
Unfollow Chassi F.
Share Review
Report Review

Love RossSimons
November 30, 2024

Always buying for my grandchildren. You need more items for teenagers

Date of experience: November 30, 2024
Texas
1 review
2 helpful votes
Follow Stephen P.
Unfollow Stephen P.
Share Review
Report Review

Stop spamming me
November 30, 2024

Please stop emailing me multiple times a day. It is annoying.

Date of experience: November 20, 2024
Maryland
1 review
0 helpful votes
Follow Rita L.
Unfollow Rita L.
Share Review
Report Review

Tois et mois rings
November 30, 2024

I bought the tois et mois rings in my and my daughter's birthstones as a Christmas gift. These arrived and were horrible! They were huge, gaudy and very cheap looking. I returned these.

Date of experience: November 20, 2024
Barbara J. — Ross-Simons Rep
over a year old

We regret that you were not pleased with the Toi et Moi rings you purchased. They are some of our most popular rings. We see that you have returned the rings and were issued a refund. We hope to shop with you again.

New Jersey
1 review
0 helpful votes
Follow Carolyn L.
Unfollow Carolyn L.
Share Review
Report Review

Great products! Quality and value!
November 30, 2024

Great experiences with Ross Simon! Love your jewelry and prices!

Date of experience: November 20, 2024
New York
1 review
0 helpful votes
Follow Nicole U.
Unfollow Nicole U.
Share Review
Report Review

Hi! Product was beautiful but too small for what I expected in pendant size. Website was easy to navigate for return label and I sent through USPS. Quality of product is beautiful and I will be shopping for other items in the future. Also would like to thank you for keeping sales prices CONSISTENT! Macys and JTV fluctuate sale pricing making it discouraging to buy pieces if price drops in the future. Your sale pricing is consistent and transparent. You're a great company!

Date of experience: November 30, 2024