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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Ive been a customer since 1987. I recently ordered a bracelet and necklace as Christmas gifts - both beautiful
I have been shopping with Ross Simons since 1987. I can always find what I'm looking for
Have loved everything I've bought from Ross-Simons. Will order again.
Love the review of each item when checking out and option to edit.
Great quality! Great shipping! Happy customer! I love the inventory variety
Always great jewelry and customer service great prices for everyone
Just perfect; from ordering to delivery! Much better than I expected!
Very nice piece. Beautiful piece of art and know the person I'm giving this to will enjoy it.
Surveys are so much easier they don't ask so
This now becomes annoying this now becomes annoying this now becomes annoying you're asking so much
Cute earrings, but quite tiny. With my old fingers, I hope I don't lose one trying to put them on.
I'm satisfied with my order. I hope, I will receive my order as described in the item description.
Shopping was easy and arrived in a nice box. The necklace is beautiful and I can't wait to give it as a gift.
I order Jewelry and it came very fast and is of good quality. I love the bracelet and necklace.
Love your jewelry. Really high quality and gorgeous and great service.
Always buying for my grandchildren. You need more items for teenagers
Please stop emailing me multiple times a day. It is annoying.
I bought the tois et mois rings in my and my daughter's birthstones as a Christmas gift. These arrived and were horrible! They were huge, gaudy and very cheap looking. I returned these.
Great experiences with Ross Simon! Love your jewelry and prices!
Hi! Product was beautiful but too small for what I expected in pendant size. Website was easy to navigate for return label and I sent through USPS. Quality of product is beautiful and I will be shopping for other items in the future. Also would like to thank you for keeping sales prices CONSISTENT! Macys and JTV fluctuate sale pricing making it discouraging to buy pieces if price drops in the future. Your sale pricing is consistent and transparent. You're a great company!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret that you were not pleased with the Toi et Moi rings you purchased. They are some of our most popular rings. We see that you have returned the rings and were issued a refund. We hope to shop with you again.