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Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,665 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,205
shipping
48
quality
10,055
This company responds to reviews on average within 3 days

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56,347 reviews
+39
How would you rate Ross-Simons?
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Arizona
1 review
0 helpful votes
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Wonderful shopping experience!
March 9, 2025

Always a pleasure as it is so easy. The website has good pictures and the article are exactly as described.

Date of experience: March 9, 2025
Minnesota
1 review
0 helpful votes
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A lovely, simple design.
March 1, 2025

Lovely single monogram initial. Wish it was a bit larger. The gold is a very true gold color...not organey at all. Looks expensive.

Date of experience: March 2, 2025
Connecticut
1 review
0 helpful votes
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Valentine heart ring
February 5, 2025

The ring I chose is beautiful more so then expected. I got a very good deal and worth every penny for a 1/2 carot round and beget diamond ring.and nice quality

Date of experience: January 26, 2025
New York
1 review
1 helpful vote
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Disappointed!
January 29, 2025

Disappointed I couldn't use the coupon code for first time orders!

And, the bracelets are too big despite using the sizing guide. Now I'm having trouble arranging for an exchange!

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 29, 2025
Barbara J. Ross-Simons Rep
3 months ago

We see that we assisted you in setting up a return of the jewelry. Also, you did receive a welcome code for first time orders, that we did apply to the exchange order. Welcome codes need to be entered in the box marked "offer code" in order for it to be applied properly. Private message sent.

Virginia
1 review
0 helpful votes
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Beautiful, High Quality, and Reasonably Priced
December 31, 2024
Updated review

This gift was my MIL who is difficult to buy for. She absolutely loved this pendant. It was more beautiful than its photo. The gift wrapping was just as exquisite. Would highly recommend to everyone. Thank you.

Date of experience: December 21, 2024

Fantastic selection of beautiful jewelry!
December 20, 2024
Previous review

Fantastic selection of beautiful jewelry!

Date of experience: December 10, 2024
Texas
1 review
0 helpful votes
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Very Nice Cross
February 11, 2025

The cross was perfect size for me. Smaller but not tiny. Love the blue enamel that looks like sapphire. I wish it was a bit more sparkly, but it is appropriate.

Date of experience: January 28, 2025
North Carolina
1 review
0 helpful votes
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Good follow up
April 5, 2025

I had a problem receiving a credit, but R-S promptly responded and posted the credit to my account. Much bettter than the responsiveness of other retailers. Nice work.

Date of experience: April 1, 2025
Barbara J. Ross-Simons Rep
1 month ago

We regret the issue you had trying to apply the welcome code to your order. The code needs to be entered in the "Offer Code" box in the shopping cart in order to be applied properly. It will work with other discounts. We have found and applied the coupon to your order. Private message sent.

Sri Lanka
1 review
0 helpful votes
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I have bought several pieces of jewelry from Ross Simon and have always been very happy. The Coustomer service is wonderful. I will continue to buy from them.

Date of experience: March 11, 2025
Barbara J. Ross-Simons Rep
2 months ago

Thank you for being a valued customer!

Alabama
1 review
0 helpful votes
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All was as described
April 26, 2025

All was as described and appeared online. I am very satisfied with my purchase. I have shopped with Ross Simons for years and have found them to be a very reputable and competitive company.

Date of experience: April 16, 2025
Virginia
1 review
0 helpful votes
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3 band ring.
March 26, 2025

Nice ring
But it is hard to judge size of ring on finger.
Had I realized I might have ordered larger one.
Maybe a picture of both rings on a hand to show comparison

Date of experience: March 16, 2025
Maryland
1 review
0 helpful votes
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Ring ran small
March 31, 2025

I ordered a size 6 ring, the size in all my other rings from various sources. It's too small for my finger. It's a decent ring, but I'll be returning it.

Date of experience: March 21, 2025
California
1 review
0 helpful votes
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My new ring
February 20, 2025

Can't wait to see my new ring. I was looking for a turquoise ring & found just what I liked. Great price & style.

Date of experience: February 21, 2025
Pennsylvania
2 reviews
0 helpful votes
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Love my jewelry!
March 23, 2025

I love this toe ring! Looks very expensive and classy! I also got the bead ring for my index finger. It matches my earrings!

Date of experience: March 23, 2025
Alabama
1 review
0 helpful votes
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Super Happy!
January 23, 2025

My experience has been wonderful with this company! My order was filled in a timely manner,and what I ordered look just like it appeared in the catalog.

Date of experience: January 13, 2025
Rhode Island
1 review
0 helpful votes
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Love the look!
January 2, 2025

I like small silver hoops, and love pearls, so I could not pass these earrings up. They are beautiful quality, and will look nice casually, or dressed up. They were nicely packaged, and arrived quickly.

Date of experience: December 23, 2024
Virginia
1 review
0 helpful votes
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Happy Customer!
March 26, 2025

I'm a return customer; I've been happy with all the purchases I have made. Product is just as described on the website, shipping is prompt and presentation is very nice.

Date of experience: March 28, 2025
Pennsylvania
1 review
0 helpful votes
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A returning customer for over 20 year
March 5, 2025

It's always a pleasure doing business with Ross-Simon. Beautiful jewelry to fit everyone's budget. I'm never disappointed when I open the little gems within these small packages. An all around great experience! Thank you for keeping a high standard in this industry.

Date of experience: February 23, 2025
Texas
1 review
0 helpful votes
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Nice Necklace
April 29, 2025

From ordering to receiving the necklace, all went well. The gold chain is a little different than expected in color but overall, it is a nice necklace.

Date of experience: April 19, 2025
Texas
1 review
0 helpful votes
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Love my Ross-Simons Purchase
January 18, 2025

I searched for the product I wanted and found it easily online as available from Ross-Simons. I had bought from them before and was happy to see they had it. Easily found it on the website and purchased it without any problems. Good quality and reasonable prices!

Date of experience: December 28, 2024
New Jersey
1 review
0 helpful votes
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Tiny studs
March 29, 2025

The earrings are extremely small, almost childlike. OK for a second or third hole, but really not appropriate for a main earring. The cost is very high for the weight of the gold.

Date of experience: March 19, 2025