business logo of Ross-Simons

Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,668 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,205
shipping
48
quality
10,058
This company responds to reviews on average within 3 days

Instant Feedback

56,346 reviews
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star
Arizona
1 review
0 helpful votes
Follow Jeanne R.
Unfollow Jeanne R.
Send Message
Share Review
Report Review

Absolutely Gorgeous!
December 31, 2024

This Ruby ring is stunning….the setting & size are perfect! Also, the Ruby pear shaped earrings are just a beautiful….I have worn this set everyday since receiving them. What quick shipping, also, ordered on Monday & they were here on Friday!

Date of experience: December 21, 2024
Oklahoma
1 review
0 helpful votes
Follow Andrea B.
Unfollow Andrea B.
Send Message
Share Review
Report Review

The perfect size!
March 13, 2025

I've ordered here before and been happy with my purchases in the past as well. The items were just as the description read.
I'm a happy shopper and will be a retuning customer.

Date of experience: March 3, 2025
California
1 review
0 helpful votes
Follow Gaynell C.
Unfollow Gaynell C.
Send Message
Share Review
Report Review

Beautiful Ruby Gemstone Necklace
March 17, 2025

I absolutely love my Ruby gemstone necklace. I don't think I could have purchase this necklace at such a reasonable price point. So, I've been wearing it everyday since I received it and I have received a lot of complements.

Date of experience: March 7, 2025
Florida
1 review
0 helpful votes
Follow janet B.
Unfollow janet B.
Send Message
Share Review
Report Review

Good company
April 21, 2025

Order shipped quickly and received it in a timely manner. It is very delicate and hopefully it holds up.
I've received compliments of how attractive it look on my arm.

Date of experience: April 11, 2025
California
1 review
0 helpful votes
Follow Valentina C.
Unfollow Valentina C.
Send Message
Share Review
Report Review

Beautiful earrings
April 13, 2025

I love these earrings, very happy with them. Delivery was very quick, condition of the item was excellent. I always have a great experience with this seller. Thanks a lot!

Date of experience: April 3, 2025
Michigan
1 review
0 helpful votes
Follow Brent A.
Unfollow Brent A.
Send Message
Share Review
Report Review

Great quality for the price
April 4, 2025

Easy as pie to order! From the phone to my doorstep. To match up with the first band I bought 8 years ago.

Date of experience: April 4, 2025
Georgia
1 review
0 helpful votes
Follow Anne P.
Unfollow Anne P.
Send Message
Share Review
Report Review

Great quality, price and service
April 27, 2025

My shopping experience with Ross-Simons was great. The website was easy to navigate, the purchase was smooth and shipment arrived quicker than expected.

Date of experience: April 17, 2025
Ohio
1 review
1 helpful vote
Follow Grace B.
Unfollow Grace B.
Send Message
Share Review
Report Review

Absolutely OBSESSED
March 9, 2025

Easy! Beautiful jewelery — I purchased the most perfect gold ring with both of my October birthstone's. It's been something I've wanted for awhile, but I never found anything I loved & thought was worth the money until I came across Ross-Simons!

Date of experience: March 10, 2025
Maryland
2 reviews
0 helpful votes
Follow Mary H.
Unfollow Mary H.
Send Message
Share Review
Report Review

Another Happy Birthday
March 11, 2025
Updated review

I have been buying birthday jewelry for my sister for years and have never had a problem with shopping. I absolutely love Ross-Simons.

Date of experience: March 12, 2025

I always have a pleasant and quick shopping experience...
October 11, 2024
Previous review

I always have a pleasant and quick shopping experience plus I love your jewelry, I have not had one problem with any of your pieces.

Date of experience: October 1, 2024
Georgia
1 review
0 helpful votes
Follow Susan L.
Unfollow Susan L.
Send Message
Share Review
Report Review

Great leader
February 4, 2025

I have been a customer since previous leader and find them honest and approachable. Committed to honesty and service. Thank you for being that type of leader.

Date of experience: January 25, 2025
Tennessee
1 review
0 helpful votes
Follow Sally B.
Unfollow Sally B.
Send Message
Share Review
Report Review

Beautiful gold cross pendant and necklace
March 12, 2025

Easy to find what I've been looking for in a necklace. Necklace is very dainty and cross is perfect for every day wear.

Date of experience: March 12, 2025
California
1 review
0 helpful votes
Follow Barbara G.
Unfollow Barbara G.
Send Message
Share Review
Report Review

I love my motion ring
March 7, 2025

I purchased the same ring 40 years ago. It finally broke and i have been looking for a replacement for quite a while. Therefore, I was thrilled to see the same ring on your website.

Date of experience: February 25, 2025
Virginia
1 review
0 helpful votes
Follow Sherry A.
Unfollow Sherry A.
Send Message
Share Review
Report Review

I LOVE MY NEW BRACELET!
February 6, 2025

Got your email saying there was a sample sale and everything was one of a kind, and saw a gorgeous chunky 14k bracelet. Everything about it is wonderful, the weight of it, the shape of the links, and Im especially thrilled with the clasp. I cant understand why you arent making more, the clasp really elevated this piece! I had mixed feelings about sample sales Id heard both that the samples are made with lower grade materials just as examples AND that samples are made to same spec as the manufactured product would be made en masse. This bracelet honestly seems a little nicer than some of the other things I've purchased from you where links feel so hollow and claw closures are too small to easily fasten the piece etc etc. As always I do not love $600 delivered to the mailbox instead of the door, there should be a price threshold where you deliver to the door, but otherwise I have to say this is the best piece Ive gotten from you! If you do decide to carry it, DONT CHANGE THE CLASP

Date of experience: January 27, 2025
Florida
1 review
0 helpful votes
Follow Becky C.
Unfollow Becky C.
Send Message
Share Review
Report Review

Beautiful piece of jewelry
March 25, 2025

I ordered the 2 carat Moissanite necklace and I just love it. I got so many compliments on it! Now two of my friends have ordered the same necklace. I'm very happy with my purchase.

Date of experience: March 15, 2025
Missouri
1 review
0 helpful votes
Follow Theodore C.
Unfollow Theodore C.
Send Message
Share Review
Report Review

Sapphire & diamond earrings
January 7, 2025

The earrings were smaller than I thought they would be. Given the price with man made diamonds I think they were over-priced! The sapphires should be more brilliant also. I asked my wife if she wanted to return them but she keeping them since they were a 45th wedding anniversary/Christmas gift.

Date of experience: December 28, 2024
North Carolina
1 review
0 helpful votes
Follow YVONNE P.
Unfollow YVONNE P.
Send Message
Share Review
Report Review

Wrong.size
March 28, 2025

I returned one ring because I didn't care for how it looked. But I kept two rings that I really liked. Today I went to wear one of them and realized it is too big. I have a professional ring sizer at home -- it's a 10 -- I ordered a 9. The other ring I kept is a 9. Now I will have to pay to exchange the ring. I'm not happy.

Date of experience: March 18, 2025
Barbara J. Ross-Simons Rep
2 months ago

If we send the incorrect size out on any of our pieces, we will always make it right. We see that you have spoken with one of our customer service representatives who has assisted you with the return. Thank you for your patience. Resolution resolved.

California
1 review
0 helpful votes
Follow Peter R.
Unfollow Peter R.
Send Message
Share Review
Report Review

Product very nice
May 7, 2025

Product was very easy to order online. The quality look and packaging. Aging of the item was very very nice. Shipping was quick and got here faster than I expected. Thank you.

Date of experience: April 27, 2025
Washington
1 review
1 helpful vote
Follow Carolynn K.
Unfollow Carolynn K.
Send Message
Share Review
Report Review

Beautiful amethyst earrings
February 10, 2025
Updated review

I received my gorgeous amethyst earrings and the are stunning. The perfect match to a pendant I previously own and it makes a gorgeous set. I am truly happy I found them Co-Co Burton, Oh.

Date of experience: February 10, 2025

Website is easy to navigate
October 12, 2024
Previous review

Website is easy to navigate.

Date of experience: October 2, 2024
Wisconsin
1 review
0 helpful votes
Follow Cindy T.
Unfollow Cindy T.
Send Message
Share Review
Report Review

Pretty
February 17, 2025

Love this bracelet! Just watch out for the clasp. I love all the jewelry I've received from Ross-Simons. I do wish they had smaller sizes, as I have tiny wrists.

Date of experience: January 28, 2025
North Carolina
1 review
0 helpful votes
Follow Robert T.
Unfollow Robert T.
Send Message
Share Review
Report Review

Ross-Simons' Quality and Service
March 29, 2025

I have placed several orders with Ross-Simons and the process has always been easy. The quality was excellent and the price was a great value. Products have arrived in a timely manner.

Date of experience: March 19, 2025