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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Always the best experience. Any time I buy jewelry I come here.
Absolutely best transactions I've had this shopping season. Beautiful beyond expectations
Since I won't be wearing it until next Christmas time, will you warranty it if it breaks, etc. then?
The ear rings looked good when they arrived, but a stone fell out before they were even worn.
No, help on the return. I have emailed with no response. I am still waiting on a response.
We always hope that you love the item you receive, but If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. We regret to learn that you did not receive our reply that was sent via email in regard to a return request. We respond to emails within 4 hours. Please check your spam/junk folder as emails may be sent to that folder. Returns can be set up online and our team can be reached for assistance 24 hours a day, 7 days a week at 800-835-0919.
My partner is very pleased with his ring! I love the range of inventory Ross Simmons carries.
We regret that you were not pleased with the earring jackets. We understand it can be difficult to estimate size online, that's why we always include the product dimensions in the Product Details section under the description, as well as show a photograph of the piece to scale on a model. We do offer a 30-day money back guarantee on all of our pieces, as we want you always to be 100% satisfied. Private message sent.
I ordered the three stone sapphire and diamond ring and it really is lovely. The sapphires are much darker than pictured and almost look black, but I really don't mind that at all. The ring is really very pretty.
Shopping at Ross & Simon's was such a pleasure. The various selections of endless jewelry options left me feeling satisfied! The pieces were so beautiful and the prices were still very affordable. I ended up picking up two pairs of gold earrings. When they arrived they were packaged with care and they came in a nice box and suede pouch. The earrings were absolutely gorgeous and looked even better in person. I'm already getting tons of compliments on them. I'm definitely making more orders in the future.
Earing were as beautiful as shown in the catalog good quality great price very happy 😊
Enjoyed looking and choosing. Will buy again soon! Very pleased with purchase.
Lovely ring, great price but a stone fell out the first time I wore it.
I buy the ornaments every year right after Christmas for eight of my children and family. I've been doing it for at least 45 years. So you can imagine the beautiful ornaments decorating their trees.
My wife has loved everything from R-S so far.
Their products are simply beautiful to look at, and the prices are more than reasonable.
I had to return a Christmas gift and they made it very easy to do so and get something that went better with her outfits!
Happy with previous gift, so I bought this one for Christmas gift.
I have ordered from Ross-Simon's on a few occasions and I have been satisfied every time with my purchase.
This site offered the type of bracelet I wanted. It was a bit more expensive than I wanted to spend but was the only online location that offered the type of bracelet I wanted.
It is always easy to find wonderful things within the website. The necklace is beautiful and I can't wait to wear it out!
Necklace is very light, as the chain is delicate and was purchased to hold a pendant. There are no rough spurs or open links on this well made chain. It doesn't catch on clothing. However the clasp and attachment of clasp to the chain is too large to pass through the looped opening of the pendant. I'll have to take both pieces to a jeweler and see the best option for using them together. The chain is beautiful and was what I was looking for and ar a good price for the quality.
The items I bought for gifts were well received. I kept one bracket for myself!
My credit card was charged initially for the correct amount. Then there was a second charge Ross Simmons never notified me about but charged my card. I have called customer service twice with promises they'd call me back and there's no call back.
We did investigate this issue and notice that the first transaction was an authorization for the total amount, and the second transaction was the capture of the funds from the authorization, split into two charges, but totaling the correct amount initially authorized. Private message sent.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to learn of this issue. Please reach out to our team. Our team can be reached 24 hours a day, 7 days a week at 800-835-0919. We can also be contacted via email at customerservice@ross-simons.com. We respond to emails within 4 hours.