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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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The shopping experience was okay- Unfortunately, I returned the item as it was not what I expected, too small..
I ordered a lot of Christmas necklaces after the prices dropped for all of my nieces, wives of nephews, sister, sisters-in-law, myself, my daughter and a few friends as gifts for Xmas 2025. I am very pleased with all of them and am sure that they will love them. Ross Simons has a nice variety of holiday jewelry in good quality. There were no problems with shipping or the condition of the merchandise. I recommend this holiday jewelry as being festive and decent quality at reasonable prices.
I love the Christmas jewelry at Ross Simons. It is hard to find good quality Christmas jewelry anywhere. I bought a necklace and earrings for my daughter as well as for myself. I am having another jewelry store convert the pierced earrings for myself into French Clip/Screwback style as I do not have pierced ears. I wish that Ross Simons would sell some earrings in the screwback style. Regular clip earrings are not comfortable to wear, but the screwback style is quite comfortable.
The order arrived in a timely manner, and the earrings are stunning! The have an amazing brilliance, no obvious imperfections! I LOVE them!
Shopping experience was easy. I was able to find unique earrings for my daughter. My daughter is a college cheerleader and she can only wear pearl earrings in uniform, so that's all she wears. When I seen these I knew I had to get them for her because she is a lover of cats. She loves them!
Bought this necklace as a Christmas/birthday present to myself. Was extremely pleased with the quality of the diamonds and the overall look of the necklace. The price was perfect.
My product was shipped to wrong address. My name with wrong Street number. Good thing it was an honest person and they contacted me. Very disappointed
These earrings are of the high quality I have come to expect from Ross-Simons. The rose gold compliments my skin tone, and the stones sparkle just right. I was worried that the stones would be too pink to wear with other colors, but they don't look pink at all. The earrings are very lightweight and comfortable. I highly recommend them.
Experience fine. Disappointed with the quality. Not as pictured
Style and beauty were immediately apparent from website -- and exactly as portrayed once received. Delivery was quick and easy to track.
Great value and quality for an excellent price. Completely satisfied with my purchases.
REQUEST REFUND
Received too late for gift
Not satisfied with quality
Prior request for money back
Received late requested refund
Items look much bigger in the advertising than they do when the item arrives. The models they use must be very small. One pair of earrings with around pierced back is so small I can't get it on my ear. It will probable go back for be a gift for my granddaughter. I do like that they give you a label and instructions for return. I'm still deciding what I'll do.
Pieces were too small.the emeralds were rough and not polished. Expected gold beads between each emerald bead.
We regret that you were not pleased with the emerald bracelet and anklet. We always want our customers to be 100% satisfied with their pieces and offer a 30-day return policy. You may go online to start the easy online return process or call us direct at (800) 835-0919 and we will be happy to assist. The emeralds in these pieces are opaque stones in a more natural state and as such you may see characteristics in the stone that occur naturally and does not have the surface polish of a finished high polished stone. Private message sent.
Swift and easy. Ordering and delivery were a breeze. Good selections.
It is really small and delicate. I was expecting a bigger size.
The portal worked well. We enjoy the ease of browsing and paying.
I have ordered several items from Ross-Simons through the years. The product quality is great and check out and tracking wonderful. I haven't sent anything back, the size, color or other specifics are followed. I trust this shop and do not hesitate to order. Thank you very much.
I called because the product was a gift and the representative was more than helpful and the gift was overnighted! I will definitely purchase from this company again.
She loved the necklace. The chain was longer than she wanted so she purchased another chain for it. I suggest you give the chain length in the description as well. Chain is 24 inches long.
The site is not intuitive if you're looking for something else.
I did find the silver cups I sought and was pleased with the options. Ordering and engraving was easy and the turnaround time was FAST. They were delivered in less than 7 working days! I wish I could attach a pic of the cups - they are lovely.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our goal is to price our jewelry at the best value. We aim for exceptional values every day. Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. This information can be found under Product Details. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.