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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I love the ring I purchased at Ross-Simons! It is stunning and I wear it with pride. It's high quality and looks amazing on my hand.
Ordering without physical card is difficult but I was able to figure it out. Good prices and beautiful jewelry. Shipping was super fast and tracking was accurate
It did lock and I wore it that day. The next day I put on the earrings and again the lining was a problem, but did lock. When I got home after wearing them for a couple hours, the earring that I had trouble with was gone. It seems that that licking system is not perfect. I finally found a pair of earrings that I could wear daily and in a couple hours lost 1/2 the pair. It seems that the stem that is supposed to slip into the lock notch was not set evenly.
My ring is even prettier than pictured. And the storage bag that comes with it is wonderful since this is not an everyday ring for me.
Only downfall is the lack of 1/2 sizes. I really need 1/2 size smaller.
Beautifully crafted website easily navigated. Checkout was straightforward. Products exceeded my expectations.
I would buy again from Ross and Simmons.
Love my jewelry.
Shipping is slow.
The level backs are flimsy and easily slip from the earrings. However, they are beautiful, but I can't wear them with the lever backs falling off. May I return them to you to be fixed?
I ordered myself a ring with the birthstones of my 2 children. I'm very happy with it. A great price, a beautiful ring.
No thanks No need to make a comment. I'll consider purchasing from you in the future
I love these earrings they're gorgeous and not heavy on my tiny ears.
Sent back as return the ring looked nothing like the picture
I am very satisfied with the earrings and other items I have purchased from your site.
The quality can't be beat! The.50 carat diamond earrings are simply stunning.
So easy to shop, pictures are clear and easy to view.
I love the beauty of the bracelets. But when I went to wear one of them, the elastic snapped and the pearls dropped all over the floor. Now I have to go through the inconvenience of returning them. The company should work more on quality control. Seriously, how much would it cost to use an upgraded elastic?
Great bracelet, great transaction
The bracelet is so dainty - it's perfect
I have been a client of Ross Simon's for at least 20 years and have never been disappointed. This ring is one of my new favorites, The description is accurate and the ring is exceptional.
Has been easy and has great graphics! Very happy to have an idea of what the monogram will look like; however when the ring came in the mail it was much thinner of a band and the plate when the monogram sits on a not filled base. I love the look of the ring but it is much lighter / thinner than I thought. The images on the website never showed a side profile of the ring to be hollow like this. I'm quite disappointed although I really enjoy the monogram.
Had no problems with the website and using codes. Jewelry arrived very well packaged and in very nice boxes and velvet pouches
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret that you were not pleased with the red garnet ring. We always want our customers to be 100% satisfied with their pieces and offer a 30-day money back guarantee. We see that you have started the online return process. Returns are processed within 4 days of receiving them back into our distribution center. Private message sent.