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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Shipping was ok - one week I guess - it was free - so no complains. The quality is just so so - chain pearl to skinny for the big pearl - earrings ok - the stones are full. I'll keep them for presents
Have always been pleased with your service. A very easy shopping experience each time
I love my amethyst ring. Big beautiful stone with diamonds flanking it on the side. Nice thick setting and silver ring. Great piece ver happy with my purchase.
I was disappointed with the Gingko gold leaf. It was smaller that I expected but also very thin. I'm not sure people will even be able to recognize what it is.
No issue transaction, used first time purchase discount. Product came with authentication slip and return packaging if needed.
I thought from pictures the items I ordered would be much nicer
They are beautiful & nicely made. The sizes are perfect for look i wanted
I love my new bracelet. It's even more beautiful than shown in the picture. It has a lovely weight to it, the clasps are secure and it looks absolutely stunning. I couldn't be happier.
TS offers a nice variety of styles to fit any budget. I always enjoy shopping this site
Can always find something I want here.
Bought this ring for my daughter for Christmas and it's already tarnishing. Will be contacting customer service for a refund.
My experience has been wonderful with this company! My order was filled in a timely manner,and what I ordered look just like it appeared in the catalog.
I ordered two necklaces as I could not decide on which I wanted more. I decided to return the one, as it just was a little bigger than expected and I felt like it didn't look right on me. The other one I kept, I loved! Until it broke now a few days later. I've always treated me jewelry with care and this necklace broke so easily, just carefully taking it off. I'm very unhappy with this and am hoping to have it replaced.
Nice size. Pretty shape. Firm closure bar. If you like two-tone jewelry, get these. How do you describe an "earring experience"? I saw them, I liked them, I bought them, and I'm wearing them. All good.
The online photo of the bracelet on the model's hand was very deceptive. The product was microscopic in person and not worth $300 even on sale never mind $350 at full price. I'm disappointed as I usually trust Ross-Simon's products and business practices.
Ordering process was good. Delivery was fast. Purchased as a gift.
Frustrating. Couldn't enter the catalog number online even though the clearance sale was still in effect..
In order to receive the current catalogue price, the catalogue code must be entered in the box labeled "offer code". We did find the code referenced and applied it to your order. We hope you love the necklace! Private message sent.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The photos we use are of our actual jewelry. Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. This information can be found under Product Details. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.