Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good quality, great way to organize all of your earrings and rings in one place! Highly recommend!
Had to order earrings because I lost one, gift for Christmas so annoying
Very nice ring! Looks just like the images and lovely on my hand.
I am pleased with quality of product purchased and received items without any problems.
It's pretty, and I'll work with it...very difficult to handle the clasp.
We wanted to buy something special for our daughter's 40th birthday. She was thrilled with her new rose quartz stud earrings. They were the perfect choice.
Very satisfied. I have purchased online with Ross simons for decades. I even drove to the store on the east coast from MI to visit and explore more quality items.
My ring is beautiful and the color of the stones is so very pretty.
Bought an adjustable gold pendant chain. I put it on and went to shorten it and the little heart pull broke off. Not happy at all.
Easy purchase received quickly. I wasn't sure about size but bc of return policy it would have been easy to make an exchange
The earrings are exactly what I was looking for - sparkly, the right size and very comfortable. I haven't taken them off since they arrived. Shipping was quite fast ans packaging was very nice.
I had chosen specific braclets and even measured the stated width however when the three bracelets arrived I was disappointed because they seemed so flimsy and thin. I have returned for a full refund.
They are just as they appear in the catalog. They are simple but classic and can be worn with jeans or a dress for church. This style will last and especially since they are hoops.
They are nice but the purple stone wasn't as pretty as the picture-disappointed in the stone, setting was beautiful.
You do not offer half sizes in rings and I can never get fitted unless I pay extra. Not happy!
I ordered a.15 diamond sterling silver eternity band and upon doing some research while I was waiting for my order I decided I wanted to go with 14 karat gold so I am exchanging my order and now waiting for my new ring from you
Already described above. Title should have been: Nit a good experience. Second time lost an earring
We regret to learn of the experience you had with the earrings you received. We will inform our team. A private message has been sent.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We always hope that you love the item you receive, but If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.