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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I loved the different hues of blue Topaz in these vine earrings! Unfortunately I didn't like the wire they put them on. Many sterling silver wire earrings are too thick to fit comfortably in my ears. I had to cut the wire off since it was soldered and replaced it with something thinner and daintier. My suggestion to the maker is to rethink your choice of wire hooks for earrings.
Love these earring & the matching bracelet. They are fun, stylish, and sturdy
I purchased my first piece of jewelry in the RS pure line - a pair of earrings. They were extremely underwhelming and disappointing. The photographs of these items are very misleading; they are highly magnified. That's why they are on their way back to Ross Simon's. And I will definitely think twice about ordering any more jewelry from Ross Simon's.
This order was placed on a Monday, and received by Friday of that same seek. My choice, a 14kt gold double-rope chain bracelet is understated elegance, a wow! Factor from jeans to heels.
I ordered an Elephant cuff bracelet as a gift. It was sent out the same day and I received it a few days later. Such a beautiful bracelet. I will order from Ross-Simons again couldn't be happier.
Unfortunately, I will have to exchange this ring for a smaller size due to the ring sizer provided is not accurate.
Bought the little drop pearl necklace, and was delighted when I opened it! It's simple but elegant!
Also love Ross Simon's concierge service! Jane is the best and keeps me posted on all the new offers and specials! Ross Simon's definitely has their act together!
Very enjoyable; great service, great product. Will be back for more...
Love the variety and uniqueness of the jewelry that you offer and the prices are great! Will be back for myself and for gifts!
My ring is everything that I was hoping for! It has a vintage feel & the fit is perfect!
Easy shopping. I really like the fact the product is pictured wearing on a model. Gives you a good idea on how it may look on you! Less chance of a purchase and return.
Best web shopping experience I have ever had. Every detail of the shopp8ng and payment abpnd delivery was handled without fault.
Easy! Have been looking for this size earring for a long time.
I love my new earrings! They're a great everyday alternative to my diamond studs.
It was a little confusing,
For my first order, I was offered 30.$ off,
I typed in my email address and when I tried to use the code it was declined.
I still bought the ring, didn't appreciate the deceptive offer,
Thank you
R Nutt
Excellent - easy to order, love the ring I purchased and it was a great price.
Beautiful ring and gorgeous earrings! Very smooth process!
There were two problems with the solitaire diamond necklace I purchased: 1) the spots where the chain attached to the diamond mount were too low causing the diamond to flip to the reverse side; and 2) the spring clasp was faulty, making it possible that the chain might detach and fall off.
We regret that there was an issue with the Diamond Solitaire Necklace, but glad that you were able to secure a return reference number with one of our friendly representatives. Providing quality merchandise and easy online returns is important to us, and we will forward these concerns to the appropriate departments. Private message sent.
Earrings were smaller than I thought they would be. It would help if the items could be shown actual size.
We regret that you were not pleased with the earrings. We understand it can be challenging to depict size online, that's why we always include the product dimensions in the Product Details section, as well as include a picture of the piece shown on a model, to scale. You may use our easy online return processing to start the return process. If you have difficulty using our online returns, please call us at (800) 835-0919 and we will be happy to assist. Private message sent.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. This information can be found under Product Details. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.