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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Like the length and look of the necklace. Very pleased with the quality too.
It is just the right size and thickness. But wish it didn't have the metal band across it instead of it being a continuous chain all the way around.
Disappointed I couldn't use the coupon code for first time orders!
And, the bracelets are too big despite using the sizing guide. Now I'm having trouble arranging for an exchange!
I signed up for the 3 $50 coupons. I was going to use them every 3 months, when I had better finances, but I suddenly got an email saying that one was about to expire. That's why I bought the earrings now. Later I received another email saying that now the purchase has to equal at least $150 AFTER taking the $50 off. I will never do this again with all these changing rules.
These earrings are gorgeous, though.
Search and filter features worked well to find what I wanted. Great sale on a stack ring.
Very pleased with the end result and most impressed with the nice packaging and gift presentation.
The ring is beautiful; however, it was supposed to arrive on January 4 before my birthday on January 5. The ring arrived on January 16. UPS claimed inclement weather for more than one week. Well, it did snow on January 5. The storm passed by January 7.
We regret the delivery delay you experienced with UPS. The delays have been caused by inclement weather recently experienced by most of the mid-west, throughout many different states along the route. We see that we have replaced your order, and hope that you love the ring! Private message sent.
Loved the necklace.it was just beautifully station pearls necklace
Good selection-I love the elephant but I wish I would have ordered an 18" chain instead of 20." I also wish the chain had a lobster claw clasp. When you get a beautiful pendant, it needs a good strong chain to protect it.
Easy to order. Great quality.
Perfect size for a little bit of glam.
Both my rings were beautiful. The gold filigree ring was a little bigger than I expected, but I still like it! Thank you Ross-Simons!
I thought I'd checked out days ago but it didn't process? Sort of odd but excited for the earrings!
Love your products. Quality and price
I feel confident in ordering from your company
Beautiful ring arrived as promised in a nice box
Size availability makes it easy to buy
Website is easy to use. But I'm not that impressed with the ring. Even though I bought it on clearance, the quality is not what I was expecting. The metal is thin and the edges are a bit sharp. In addition, even though the center is glass, I was hoping it to be more shiny. Unfortunately, I might return it.
I'm really looking forward to giving this to my lady, I think she's going to love it.
I was very glad with the service and the turnaround time. I received the earrings on a timely manner. It did not take long. I'm satisfied with the quality of the citrine earrings.
The Length of the necklace was too short.quality was very nice though.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We see that we assisted you in setting up a return of the jewelry. Also, you did receive a welcome code for first time orders, that we did apply to the exchange order. Welcome codes need to be entered in the box marked "offer code" in order for it to be applied properly. Private message sent.