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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I can't believe I spent over $100 for this. I could've gotten something that looked much better on Amazon for $15. Do t waste your money. I will be returning.
You sent my wife on her 60th birthday a necklace that broke right away. Cheap material. We sent it back and I was supposed to get $15 credit. Didn't see it anywhere in my account that I could apply to my purchase today.
Beautiful ring. I was afraid it wouldn't look as pretty as picture, but it was more stunning!
Easy to order and quick shipping.
Good company to deal with many great choices. Great customer support!
The v-clip that holds the metal piece to keep the earring on is loose on one earring. It won't be long before it pulls off. Sad, because I really like them and would like to have them a long time.
I love my emerald/diamond ring. It's dainty and just what I've always wanted without the huge price tag! I'll definitely be adding to my jewelry collection through R&S!
Great experience, quick shipping and a selection I did not find anywhere else
Ring was not the size I ordered. It was smaller by over a half size, making it unwearable. No larger size was available either. Extremely disappointing. Returned immediately.
We regret that the ring size was not as expected. Wide rings such as these tend to fit differently than a typical, narrow, ring and they require you to size up from what you would typically wear. We hope that you will give us another chance and find something else that you love!
Always gorgeous quality jewelry! Great sales on jewelry I love!
Most jewelry places have a small selection of jewelry, which can be frustrating. Yet, it is Refreshing that Ross-Simmons gives you an experience to explore many different types of jewelry.
Christmas gift—excellent service. Easy with free shipping.
This is the second ring I have ordered from R-S and I am tickled pink! My husband and I are honorning key anniversaries (35 this year!) by stacking rings on our wedding bands. Its fun! Thank you for your quality products at a reasonable price.
Do not understand this question. But I like the jewelry and the deals
Its fine, easy to find things and check out
Had to repeat process several times to have gift sent to a different shipping address from billing address
We regret the issue you experienced online using a different shipping address. When using PayPal as a payment method, after you are taken to the PayPal site, you are immediately re-directed to the Ross-Simons checkout page, where you need to enter the shipping and billing address. Oftentimes, the shipping address is auto-filled with the billing address from PayPal. When this happens, it is necessary to override the shipping address to reflect the correct one. Thank you for choosing Ross-Simons and we hope you love the earrings.
It was difficult to establish shipping address different from Billing address
Received my smiley face ring. Four days later while removing the ring, the band snapped. I know it's 10K gold, but I expected it to last a bit longer than that.
Found what I was looking for with the exact design. Also the price I paid was great for the quality.
Beautiful, quality products and selections - Easy to order and use site.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The credit you received is on file with us, when you wish to use it, you must call in your order and we will apply it to your new order. We understand that you wished to use the credit on your most recent order, and we have applied it to this order. We hope your wife loves the necklace! Private message sent.